District Manager

Alsco External

$85K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Valid Driver's License with a clean driving record
  • Proven experience in customer service and route sales
  • Strong verbal and written communication skills in English
  • Ability to recognize products and perform basic math accurately
  • High school diploma or equivalent experience

Responsibilities

  • Develop and motivate the district team through regular training and meetings
  • Ensure exceptional customer service with regular visits and problem resolution
  • Enforce company policies and safety procedures within the district
  • Drive customer acquisition and retention through promotions and relationship building
  • Oversee daily operations and project a professional image in the district
  • Perform route responsibilities and safely operate a delivery vehicle
  • Support other service personnel as needed

Benefits

  • 401K Plan with Company Match
  • Medical, Dental, Vision, FSA/HSA
  • Life and Disability Insurance
  • Paid Vacation, Sick Time, and Holidays
  • Choice of Global Cash Card or Direct Deposit
  • Career Advancement Opportunities
  • Learning and Development Programs
  • Inclusive and Diverse Team Environment
Full Job Description
Classification:
Exempt

Annual base salary: $85,000

Job Summary:
The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager. A DM may manage a service center.

Essential Functions:
- Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR.
- Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers.
- Ensure all company policies and procedures are followed in their district, including safety and Service SOP.
- Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships.
- Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch.
- Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy.
- Follow written and verbal instructions and perform other tasks as directed by supervision.
- A Senior DM performs the above functions as well as oversees a service center. This includes securing the facility, managing inventory to ensure sufficient supply for routes, overseeing deposits and paperwork, communicating effectively with the processing plant.

Additional Functions:
- Work with and support other service personnel as required by supervision.

Qualifications:
- Have and maintain a valid Driver's License, keep a driving record free of chargeable accidents, speeding, safety or other violations, and must be 21 years or older.
- Demonstrate excellent skills in customer service and route sales.
- Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
- Recognize colors, sizes and types of product and count, add and subtract accurately.

Education: A combination of education and experience will be considered.
- High School graduation or similar experience. Qualified to hold a drivers license.

Travel Requirements:
- Frequently within the branch area.

Typical Environmental Conditions:
- Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
- Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity:
- Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Our full-time employees enjoy:

  • 401K Plan with Company Match
  • Medical, Dental, Vision, FSA/HSA
  • Life Insurance, Disability Insurance
  • Vacation, Sick Time, Holidays
  • Choice of Global Cash Card or Direct Deposit
  • Career Advancement
  • Learning & Development Opportunities
  • Inclusive and Diverse Team Environment


Benefits may vary for positions covered by a collective bargaining agreement.

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.

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