The Home Depot

District Asset Protection Manager

The Home Depot • $75K — $95K *
US-AnywhereRemote in Texas, US
Retail & Consumer Goods
Less than 5 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • 3+ years multi-unit retail asset protection experience
  • Proven leadership ability in managing teams
  • Experience with theft and fraud reduction strategies
  • Familiarity with conducting internal investigations
  • Working knowledge of physical security systems and investigations
  • Certification in loss prevention (LPC/LPQ) preferred

Responsibilities

  • Drive execution of Merchandise Protection Standards and safety initiatives across multiple stores.
  • Perform internal case management in line with Asset Protection policies and identify theft trends.
  • Conduct interviews for internal theft cases and partner with law enforcement for external theft issues.
  • Analyze and monitor shrink performance within the district, promoting shrink reduction strategies.
  • Hire, train, and manage teams to implement theft mitigation processes effectively.

Benefits

  • Opportunities for professional development and training
  • Supportive and collaborative team environment
  • Health and wellness programs available
  • Flexible retail schedule accommodating work-life balance
  • Travel opportunities within the assigned district.
Full Job Description
Position Purpose:

The District Asset Protection Manager (DAPM) is responsible for teaching, coaching, and training associates to ensure the effective execution of core Asset Protection initiatives. They are responsible for driving core programs and strategies relating to theft and fraud mitigation, operational excellence, safety, and environmental compliance in The Home Depot stores without adding complexity or tasking to the stores' operation. They must be able to multi-task across stores and gain the partnership of the District Manager, Store Manager, Store Leadership Team, APS and other store associates to achieve the goals and business objectives of the AP and Store Operations leadership teams.

Key Responsibilities:
  • 25% - Driving Execution - Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programs. Review Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiatives. Ensure stores are driving a safety culture by promoting safety initiatives. Ensure post orders are followed and understood by 3rd Party Guards. In partnership with DHRM, DM, de-escalation of serious incidents and threats of violence. Teach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiatives. Build Relations and engage and walk with Government Relations and Law Enforcement for localized support. Walk and ensure safety of parking lots along with in safety strategies and processes. To ensure safe environment for customers and associates.
  • 50% - Internal and External Theft and Fraud - Perform timely entry of internal cases into the case management system in accordance with AP Policy; to include activity cans, review alerts, and physical security. Review available resources to identify key theft trends by class and SKU for internal and external theft and create solutions. Conduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT). Timely review, approve, or reject external cases submitted by the Asset Protection Specialists. Build partnerships with local law enforcement in order to strengthen THD's brand. Daily, weekly and monthly review of business practices, exception base reporting, theft portal and AP Performance Hub. Review and analyze shrink performance within the district and by store location. Monitors shrink indicators and drives execution of initiatives. Review and analyze shrink performance within the district and by store location. Manages the Company's shrink reduction strategy.
  • 25% - People - Make hiring decisions and take disciplinary action including termination (leveraging HR resources). Staff and schedule AP associates to meet the needs of the business utilizing theft trends and store tips. Teach, coach, train, and develop AP associates to ensure theft mitigation processes are executed, developing leads, documenting known thefts, cases are documented properly and opportunities are addressed. Conduct performance reviews, utilize performance management to address performance opportunities, and attend RAPM and district talent review. Coach and train associates on proper safety behaviors and environmental/regulatory processes to include execution of Handling Hazardous Materials (HHM) program and Store Readiness Checklist (SRC) process.

Direct Manager/Direct Reports:
  • This Position typically reports to the Regional Asset Protection Manager
  • This Position has 5-8 Direct Reports


Travel Requirements:
  • Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:
  • Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
  • Must be 18 years of age or older
  • Must be legally permitted to work in the United States

Preferred Qualifications:
  • Working knowledge of Microsoft Office Suite
  • Working knowledge of presentation software (e.g., Microsoft PowerPoint)
  • Demonstrated ability to collaborate and work effectively with cross-functional teams
  • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
  • Excellent written and verbal communication skills
  • Licensure/certification to comply and requirement that varies by location

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of an associate's degree program or equivalent degree in a field of study related to the job.

Preferred Education:
  • Minimal or no educational requirement for this job.

Minimum Years of Work Experience:
  • 3

Preferred Years of Work Experience:
  • No additional years of preferred Work Experience

Minimum Leadership Experience:
  • 3

Preferred Leadership Experience:
  • 3

Certifications:
  • 3+ years multi-unit retail AP experience
  • Lead a team with a focus of external/internal theft
  • Conducting internal investigations to include interviews
  • Organized Retail Crime elements and law enforcement partnerships
  • Utilization/management of physical security and investigations systems (CCTV, Alarm, Exception Based Reporting)
  • LPC/LPQ Certification
  • Be able to work a flexible retail schedule, position includes supporting multi store locations.

Competencies:
  • Decision Quality
  • Builds Effective Teams
  • Situational Adaptability
  • Communicates Effectively
  • Develops Talent
  • Drives Results
  • Financial Acumen
  • Manages Conflict

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Retail & Consumer Goods
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ
HD
* Ladders Estimates

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