The 1st shift Distribution Supervisor will provide leadership and support to create a safe, productive environment. This role will plan and facilitate the work of team members to support on-time completion of outbound operations, quality, housekeeping, and safety objectives. This role will develop high performance work teams with ongoing coaching and direction, both formal and informal, enabling a People First Culture.
YOUR IMPACT
Operational Leadership & Workflow Execution
Coordinate daily outbound department operations for LTL, International, CAT and Hazmat shipments.
Conduct regular walkthroughs of all areas to monitor workflow, assess volume, and ensure operational readiness.
Review WMS queues, hot lists, Power BI reports, and exception reports to monitor workflow and identify issues.
Act as a secondary or tertiary quality check behind leads to identify missed or improperly received items.
Identify hazardous materials or other priority freight and assign appropriately for timely shipment.
Monitor quality of shipments; initiate corrective actions or case creation as needed.
Ensure dock, work areas remain organized and consolidated.
Oversee trailer loading and monitor team performance, resolving workflow bottlenecks promptly.
Assist team members with tasks when necessary.
Oversee daily operational metrics and performance goals to ensure overall functional success.
Team Leadership, Coaching, & Performance Management
Manage the team by maintaining strong floor presence, providing ongoing support, and ensuring team members have the tools and guidance needed for success.
Monitor individual and team performance; address performance gaps promptly and professionally.
Hold formal check-in meetings with new hires, team leads, team members, and leadership at established intervals.
Ensure team member productivity from clock-in through end of shift.
Administer timely and appropriate progressive discipline in alignment with company policy.
Perform effective job interviews as needed.
Safety, Compliance, & Quality
Conduct continuous safety, PPE, PIT equipment, and housekeeping compliance checks.
Identify, document, and correct safety or quality concerns immediately; escalate when necessary.
Tag out unsafe equipment and coordinate timely repairs with Maintenance.
Communication & Cross-Functional Collaboration
Monitor and respond to communications including, but not limited to, emails, Teams messages, shared inboxes, salesforce and planner updates in a timely manner as needed to support efficient operations and meet deadlines.
Communicate workflow changes, priorities, and expectations clearly with leads, team members, and leadership.
Coordinate cross-functional support with other departments during volume spikes or staffing shortages.
Participate in leadership meetings to surface issues, recommend solutions, and support alignment.
Prepare and deliver effective stand-up and/or stand-down meetings daily.
Compile and communicate shift handoff information; walk the work area with the next-shift supervisor to ensure continuity.
Continuous Improvement & Strategic Support
Identify and document workflow inefficiencies and recommend improvements.
Develop, update, and maintain SOPs, job aids, and “How-To Guides.”
Support strategic planning, workflow redesign, and cross-departmental improvement initiatives.
Identify high-potential talent, provide meaningful coaching and development opportunities, and prepare team members for increased responsibility and future leadership roles within the company.
Administrative Responsibilities
Review call-offs, PTO, and staffing levels as needed; adjust assignments to meet operational demands.
Utilize productivity reports and operational dashboards to guide actions and maintain workflow efficiency.
Manage timecards, attendance, and Workday responsibilities accurately and on time.
MINIMUM QUALIFICATIONS
High School Diploma or GED with three (3) or more years of manufacturing and distribution experience.
OR an equivalent combination of education and experience.
Strong willingness to learn.
STANDOUT QUALIFICATIONS
WORKING CONDITIONS
The following represents general working conditions for this role. Specific conditions may vary depending on business needs and individual circumstances.
This role combines office-based administrative duties with physical activity in field or production environments.
In the office setting, tasks may require extended computer use, sitting, and attending meetings.
Field or floor work may involve walking across various terrains or shop floors, standing, moderate lifting (up to 50 pounds), climbing stairs, and exposure to varying temperatures or noise levels.
Must be able to shift focus between detailed cognitive work and occasional physical tasks as needed.
Reasonable accommodations will be provided for qualified individuals with disabilities to support performance across both office and field responsibilities.
Pay Range:
$73,200.00 - $117,800.00
The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.
