Position Description: 

The Distribution Center General Manager oversees all operational and administrative aspects of the Distribution Center (DC) and ensures compliance with Company guidelines, policies, and regulatory requirements. The role is accountable for achieving performance goals in safety, quality, on-time delivery, and cost efficiency. This role coaches and manages teams to execute supply chain strategies and drive continuous improvement within the facility.

Key Responsibilities

• Establish and maintain a safe and compliant work environment, aiming to minimize OSHA recordable incidents and ensure safety protocols are followed rigorously
• Serve as the on-site expert for inventory control and management, ensuring accuracy of physical inventory through Standard Operating Procedures (SOPs) and regular audits. Manage timely processing of returned goods and customer credits
• Lead the team of drivers and warehouse staff to achieve on-time and complete deliveries, maintaining high service levels for customers
• Review and optimize DC cost productivity, focusing on efficient labor management and delivery costs per unit handled. Manage expenses to meet monthly and annual budget targets set by the Company
• Develop and lead talent within the DC, implementing strategies for talent management and development, including recruitment, training, succession planning, and performance management and evaluations
• Conduct regular meetings with staff to address operational issues, communicate updates form leadership and inspire a culture of continuous improvement and excellence
• Demonstrate leadership that engages and empowers Supply Chain talent to own their performance, grow their careers, and contribute to a values-based culture and company mission
• Ensure full compliance with OSHA, DOT, ADA, and other regulatory agencies, aligning with company policies on health, safety, and operational standards
• Develop and distribute regular performance reports of the DC to key stakeholders. Utilize data to monitor operational metrics and drive improvements in efficiency and performance

Competencies

• Business insight - Applies knowledge of business and the marketplace to advance the organization's goals.
• Communicates effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Builds strong customer relationships and delivers customer-centric solutions.
• Decision quality - Makes good and timely decisions that keep the organization moving forward.
• Develops talent - Develops people to meet both their career goals and the organization's goals.
• Drives results - Consistently achieves results, even under tough circumstances.
• Ensures accountability - Holds self and others accountable to meet commitments.
• Instills trust - Gains the confidence and trust of others through honesty, integrity, and authenticity.
• Nimble learning - Learns through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Optimizes work processes - Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Plans and aligns - Plans and prioritizes work to meet commitments aligned with organizational goals.
• Values differences - Recognizes the value that different perspectives and cultures bring to an organization.

Qualifications

• High School or GED degree
7 years of related experience including management experience preferred

Skills

• Adaptive Mindset 4
• Costing and Budgeting 3
• Data Collection and Analysis 3
• Health and Safety 3
• Inventory Management 4
• Planning and Organizing 4
• Policy and procedures 3
• Review and Reporting 4
• Work Scheduling 4
• Action Planning 4

Physical Demands/Working Conditions

Physical Demands Category: Warehouse

Physical Demands/Work Environment/Travel Requirements: • Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift products weighing up to approximately 50 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. • Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. • Travel required: 5% of the time