Amentum

Dispatch Coordinator

Amentum$82K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent.
  • Two years of full-time work experience in an FD communications center or dispatching emergency services.
  • Proficient in Microsoft Office and computer-aided dispatch programs.
  • Knowledge of fire department and EMS operations and terminology.
  • Ability to complete required training courses from USAF or Company.
  • Effective communication skills, both oral and written.
  • Calm demeanor in emergency situations.

Responsibilities

  • Receive emergency phone calls and gather important information according to checklists.
  • Ensure compliance with NFPA Public Safety Telecommunications qualifications.
  • Dispatch fire, medical, and emergency response teams as needed.
  • Respond professionally to routine phone calls and take appropriate actions.
  • Handle alarms and determine actions based on type, building number, and power outages.
  • Coordinate mutual aid requests with local Public Safety Answering Points.
  • Provide Emergency Medical, Fire, and Police Dispatch services according to established procedures.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan with matching contributions.
  • Life, long-term, and short-term disability insurance.
  • 15 days of paid time off annually.
  • Parental leave and educational reimbursement.
Full Job Description
Emergency Communications Center (ECC) Dispatcher for Creech Air Force Base.

Purpose and Scope:

Works as dispatcher in the Emergency Communications Center (ECC)

Essential Responsibilities:
  • Receives emergency phone calls via the VESTA 911 phone system, gathers pertinent information, in accordance with checklists
  • Must comply with National Fire Protection Agency (NFPA) Public Safety Telecommunications Personnel Professional Qualifications Standard 1061
  • Dispatches fire, medical, protective services, and other emergency response vehicles and personnel as appropriate to aircraft, structural, hazardous materials, medical, security, and other emergencies.
  • Receives routine phone calls in a professional manner and takes appropriate action.
  • Receives trouble, supervisory, and fire alarms via Monaco D-21 detection/alerting system and determines actions required based on type of alarm, building number, and applicable fire system outages
  • Transmits and/or relays requests for mutual aid through other Public Safety Answering Points within the local area and transmits these requests to/from the senior fire official
  • Performs Emergency Medical, Fire, Police Dispatch (EMD, EFD, EPD) services to callers with instructions to help treat patients until responding EMS units arrive in accordance with checklists provided.
  • Reads grid maps and establishes appropriate evacuation cordons, emergency control points, staging, and triage areas during emergency responses in accordance with established procedures.
  • Maintains daily and emergency logs, to include such as status of explosives and munitions storage, fire systems and vehicle outages, additional emergency and routine information in the Automated Civil Engineer System - Fire Department (ACES-FD) database system.
  • Communicates via radio, in-station public address, and telephone systems to deliver pertinent information to responding crews, including mutual aid responders.
  • Participates in recurring training with dispatch center personnel to ensure compliance with all training requirements.
  • Assists with monitoring and troubleshooting all emergency communications equipment.
  • Perform all other position related duties as described in local policies and procedures


Minimum Position Knowledge, Skills, and Abilities Required:
  • High School Diploma or equivalent.
  • Two (2) years of full-time work experience directly related to the FD communications center or dispatching other emergency services.
  • Must be proficient using Microsoft Office programs to include Word, Excel, PowerPoint, and Outlook, computer-aided dispatching programs.
  • Understand general FD and EMS operations and terminology.
  • Can attend and successfully complete on- and off-site training courses as required by the USAF or the Company.
  • Ability to effectively communicate professionally, clear and concise both orally and in writing.
  • Must use a calm and stable demeanor while dealing with emergency situations.


Certification Requirements:
  • Certified as a Public Safety Telecommunicator I & II or equivalent through an accredited program
  • Must be certified to Hazardous Material Awareness level
  • DoD certification to the Telecommunicator I & II or equivalent through an accredited program.


Additional Licenses or Certifications:

If not presently certified, must be able to obtain and maintain Company selected certification to perform Emergency Medical, Fire, Police Dispatch (EMD, EFD, EPD) duties in the allotted period of time. Comply with NFPA 1061 training requirements

Work Environment, Physical Demands, and Mental Demands:

Requires being physically and mentally able to perform the assigned work. Must be able to sit/stand for long periods of time. Must be able to speak in a clear manner, be temperamentally suited for the position, and act calmly and decisively in an emergency.

Must have the ability to distinguish basic colors and the ability to hear (hearing aid permitted). Must be able to work in a constant noise environment (radios, phones, computers, fans and alarms)

Must remain alert during periods of inactivity and when carrying out repetitive operations and works harmoniously with other people. It is a condition of employment to wear company issued uniforms according to direction/company policy.

Benefits:

Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical dental and vision insurance, 401(k) retirement plan, life insurance, long-term and short-term disability insurance, 15 days of paid time off annually, and parental leave. For more detailed information on our Benefits and what it is like to work for Amentum: Please visit our careers site: www.amentumcareers.com.

Compensation Details:
$39.61

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement benefits (including 401(k) matching)
  • Educational reimbursement
  • Parental leave
  • Employee stock purchase plan
  • Tax-saving options
  • Disability and life insurance
  • Pet insurance


Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:
08/06/2026 - Until Filled
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

About Amentum

Amentum is a leading provider of engineering and technical services to the U.S. government and commercial customers worldwide. The company offers a wide range of services, including environmental remediation, facilities management, and logistics and supply chain management, among others. Amentum has a global presence, with operations in over 20 countries, and serves a diverse range of customers, including the Department of Defense, the Department of Energy, and the Department of State. The company is committed to providing high-quality services and has a strong reputation for technical expertise, innovation, and customer satisfaction.
Learn more about Amentum
Size
20,000 employees
Industry
Net Income
$200 million
Founded
2014
Revenue
$5 billion

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