Job SummaryAs an IDI disability claims analyst you will secure and analyze claim information to make disability claim decisions, including complex and high liability claims while also delivering excellent and timely customer service.
- Investigate, secure, and analyze information pertaining to claimants' medical condition, occupational demands, work earnings, business income/expenses, insured status, and other policy provisions to accurately determine eligibility for disability benefits.
- Evaluate the insurance application for accuracy and consistency, engaging Underwriting, Legal, and other teams as needed.
- Work in partnership with medical, vocational, and financial resources supporting a thorough and consistent claim evaluation.
- Make and communicate disability approval decisions and issue correct benefits.
Skills and Background You'll NeedEducation: Bachelor's degree is preferred but in lieu of degree, IDI claims experience may substitute.
Experience:
- A minimum of 3+ years of disability claims processing experience with at least 2 years of IDI specific claims experience.
- Ability to understand and interpret all claim evaluation materials such as contract language, medical records, financial records and legal correspondence.
- Experience acting as a liaison with underwriting, reinsurance carriers, sales, private investigators, etc.
- Recognize, understand and respond to situations involving potentially fraudulent activity and/or litigation to ensure a defensible file.
- Effectively identify and prioritize critical objectives focusing on high impact components. Provide effective leadership.
Key Behaviors of a Successful Candidate- Taking action: Independently drives work forward and takes responsibility for achieving job requirements, tasks and objectives.
- Customer focus: Displays an interest in the customer by trying to understand their concerns and issues; draws on customer insight to help others with how to best meet current and future customer needs.
- Improvement mindset: Sees old problems and status quo as opportunities to improve; identifies opportunities to improve team performance.
- A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
- An annual incentive bonus plan
- Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually - PTO increases with tenure
- A supportive, responsive management approach and opportunities for career growth and advancement
- Paid parental leave and adoption/surrogacy assistance
- An employee giving program that double matches your donations to eligible nonprofits and schools
In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.
- Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.
The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.
Salary Range:
$76,250.00 - $111,500.00
Positions will be posted for at least 5 days from original posting date.
