ServiceNow

Director, US International Tax

ServiceNow • $192K — $336K *
Santa Clara, CA 95051In-Person
Legal & Accounting
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • CPA, JD, or equivalent professional certification is required; MST or LLM preferred.
  • 12+ years of progressive tax experience in public accounting (Big 4 or equivalent) and/or industry; experience with large multinationals or SaaS companies preferred.
  • Demonstrated experience with M&A tax due diligence and transaction structuring.
  • Proven technical expertise in multinational tax operations and compliance with M&A transaction experience.
  • Strong analytical and financial modeling capabilities related to tax modeling.

Responsibilities

  • Lead the US international quarterly and year-end tax provision process.
  • Manage the US international tax compliance processes, ensuring accuracy and timeliness.
  • Draft and review tax memos; maintain audit-ready tax documentation.
  • Develop advanced tax modeling capabilities to project Effective Tax Rate and cash tax impacts.
  • Drive continuous learning and upskilling initiatives while championing an 'AI-first' culture within the tax team.

Benefits

  • Health plans, including flexible spending accounts.
  • 401(k) Plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Matching donations.
  • Flexible time away plan and family leave programs.
Full Job Description
Job Description

The Director, US International Tax has a key role in the Tax Organization reporting to the Senior Director, Global Tax Strategy and Planning. This position will lead the US International tax provision and compliance functions and to provide support for M&A, tax controversies and complex commercial transactions from tax perspective. The successful candidate will operate independently in a fast-paced, dynamic environment while building and maintaining strong working relationships across the organization and with external advisors. This position will be based in Santa Clara, California, USA.

What You Get To Do In This Role
  • Serve as a key member of the global tax leadership team. Lead and oversee the US international quarterly and year-end tax provision process, including GILTI, FDDEI, BEAT, Subpart F, foreign tax credits (FTCs), Section 987, CAMT and other relevant areas.
  • Lead and manage the US international tax compliance processes (e.g., 5471, 8858, 8865, 8991, 8992, 1118), ensuring accuracy and timely submission.
  • Draft and review tax memos related to tax positions taken and required disclosures; maintain audit-ready tax documentation and technical support materials.
  • Lead the team in developing advanced tax modeling capabilities. Prepare complex tax modeling to project annual Effective Tax Rate (ETR) and cash tax impacts for corporate forecasting.
  • Champion an "AI-first" culture within the global tax team by driving continuous learning and upskilling initiatives. Partner closely with the cross functional stakeholders to identify automation opportunities, translate tax complexities into technical requirements, and support the rollout of modern, AI-driven workflows for US International tax provision and compliance processes.
  • Serve as a subject matter expert on US international tax rules and regulations. Provide technical guidance to the Tax Team.
  • Managing tax controversy matters from US International tax perspective, including preparing and reviewing responses to tax authority information requests.
  • Support M&A and integration activities to identify, analyze and drive tax planning opportunities and value realization from acquisitions.
  • Provide support on tax planning projects, including preparing tax models to evaluate cross-border transactions, entity structures, and other strategic business projects.
  • Partner with Corporate Development, Finance, FP&A, Accounting, Treasury, Legal, HR, Operations teams and external tax advisors to support US international tax forecasting, M&A transactions and other business initiatives.
  • Monitor and analyze changes in domestic and international tax laws and regulations; assess their impact on the company and recommend proactive responses to relevant stakeholders.
  • Support ad hoc projects and special assignments as needed.


Qualifications

To be successful in this role you have:
  • CPA, JD, or equivalent professional certification required; MST, LLM, or additional advanced degree preferred.
  • 12+ years of progressive tax experience in public accounting (Big 4 or equivalent) and/or industry roles; experience with large U.S.-based multinationals or SaaS companies is strongly preferred.
  • Substantial and demonstrated experience with M&A tax due diligence, transaction structuring, pre and post-acquisition integration step planning, post-acquisition tax optimization, and tax remediation activities.
  • Proven technical expertise in multinational tax operations, tax provision and compliance, transfer pricing, tax planning, with M&A transaction experience.
  • Deep understanding of U.S. and global tax regulations, transfer pricing, tax provision, and compliance requirements; knowledge of acquisition and disposition structuring best practices.
  • Strong analytical and financial modeling capabilities, including experience with tax modeling.
  • Strong skills in tax research, technical analysis, and documentation to support and defend tax positions; ability to maintain audit-ready documentation.
  • Solid project management skills and proven ability to manage internal and external relationships and advisor engagements effectively.
  • Strong critical thinking skills, attention to detail, and ability to navigate ambiguity in complex tax matters.
  • Team player who builds strong working relationships across departments and demonstrates collaborative problem-solving.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

For positions in this location, we offer a base pay of $192,400 - $336,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

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Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Information Technology
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ
NOW
* Ladders Estimates

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