Blue Shield Of California

Director, Technology Transformation

Blue Shield Of California$130K — $180K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
  • Minimum of 10 years of technology experience, including 6+ years in leadership roles managing enterprise technology initiatives.
  • Proven experience leading large-scale technology programs and transformational initiatives.
  • Strong understanding of enterprise applications, infrastructure, cloud technologies, and operational processes.
  • Demonstrated ability to lead cross-functional teams and drive organizational change.
  • Experience managing complex stakeholder environments and balancing competing priorities.

Responsibilities

  • Lead strategic technology initiatives that enhance operational performance and customer experience.
  • Identify systemic challenges, driving solutions that address root causes.
  • Develop and execute transformation roadmaps aligned with business and technology goals.
  • Collaborate with leaders to facilitate organizational change and process improvements.
  • Manage complex, cross-functional technology programs with multiple dependencies.
  • Establish program governance, milestones, and success metrics for oversight.
  • Drive prioritization, issue resolution, risk management, and decision-making across projects.

Benefits

  • Hybrid work model requiring in-office attendance two days a week for collaboration.
  • Flexible in-office time for employees living more than 50 miles from an office location based on business needs.
Full Job Description
Job Description

Your Role

The Technology team is responsible for the delivery, operation, and governance of secure, compliant, and scalable platforms that support critical healthcare services and enable the successful separation and long-term independence of the Ascendiun family of companies. The Director, Technology Transformation will report to the Chief Information Officer (CIO). In this role you will for lead cross-functional teams to deliver large-scale programs that create sustainable, systematic improvements across technology and business operations.

Responsibilities

Your Work

In this role, you will:
  • Lead strategic technology initiatives that improve operational performance, scalability, reliability, and customer experience.
  • Identify systemic challenges and drive sustainable solutions that address root causes rather than symptoms.
  • Develop and execute transformation roadmaps aligned with business objectives and technology strategy.
  • Partner with business and technology leaders to drive organizational change and process improvements.
  • Lead complex, cross-functional technology programs with multiple stakeholders, dependencies, and delivery teams.
  • Establish governance, milestones, success metrics, and reporting mechanisms to ensure program success.
  • Drive prioritization, issue resolution, risk management, and decision-making across initiatives.
  • Ensure projects are delivered on schedule, within budget, and aligned with business outcomes.
  • Lead efforts to improve system stability, service performance, operational maturity, and supportability.
  • Facilitate root-cause analysis and corrective action planning for recurring issues.
  • Build strong partnerships with business leaders, product owners, and technology teams.
  • Communicate program status, risks, dependencies, and recommendations to senior leadership.


Qualifications

Your Knowledge and Experience
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
  • Requires a minimum of 10 years of technology experience, including 6+ years in leadership roles managing enterprise technology initiatives.
  • Proven experience leading large-scale technology programs and transformational initiatives.
  • Strong understanding of enterprise applications, infrastructure, cloud technologies, and operational processes.
  • Demonstrated ability to lead cross-functional teams and drive organizational change.
  • Experience managing complex stakeholder environments and balancing competing priorities.


Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

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About Blue Shield Of California

Blue Shield of California is a not-for-profit health plan provider that has been providing Californians with access to high-quality healthcare for over 80 years. The company offers a range of health insurance products and services to individuals, families, and employers. Blue Shield of California is committed to improving the health and wellbeing of its members and the communities it serves. The company is also committed to sustainability and has implemented a number of initiatives to reduce its environmental impact.
Learn more about Blue Shield Of California
Size
7,000 employees
Industry
Founded
1981

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