Job Description:

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This is a role for someone who wants to own the strategic marketplace intersection of client demand, panel capabilities, partner networks, and platform functionality. We are looking for a Director, Supply Operationsto build and optimize Prodege supply ecosystem. This is a deeply analytical, hands-on leadership role. You lead by diagnosing delivery bottlenecks, designing supply strategies, and optimizing marketplace unit economics, not by staying at a high-level theoretical layer.

If you prefer static operational oversight, this is not the role for you. But if you are a marketplace strategist who owns the supply lifecycle end-to-end, from demand forecasting and partner performance management to survey routing optimization and gross margin expansion, keep reading.

You will manage the supply architecture for a global platform serving over 120 million registered users. Supported by a sophisticated data infrastructure and our Blackstone investment in early 2026, you will have the mandate and resources needed to build a scalable, high-efficiency supply network. If you enjoy solving complex supply and demand puzzles, working across product, analytics, and revenue teams, and driving operational profitability, this role is for you.

What you will own

• The end-to-end supply strategy across proprietary panels, third-party partners, and emerging supply channels
• The health, efficiency, and delivery reliability of Prodege supply marketplace
• The business requirements and product roadmap priorities for supply allocation, routing, profiling, and inventory management tools
• Supply ecosystem economics, including effective cost per complete, gross margin tracking, supplier cost management, and profitability by audience segment
• Cross-functional alignment between sales demand forecasts and operational supply capabilities

What makes this role exciting

• You will directly shape the supply strategy that powers fulfillment for top enterprise accounts and market research operations globally
• You will solve high-complexity marketplace problems across conversion rates, incidence assumptions, panel velocity, and fraud prevention
• You will serve as the core business owner driving supply platform enhancements in close partnership with product and engineering leaders
• You will leverage high-volume operational datasets to build predictive supply forecasting models and automated reporting systems
• You will join an organization with strong business momentum, backed by Blackstone, during an exciting phase of global platform expansion

What you will do

• Forecast client demand patterns, identify potential audience shortages, and deploy targeted supply expansion solutions
• Evaluate partner performance across geography, speed, cost, respondent quality, and delivery reliability to optimize portfolio mix
• Diagnose project-level delivery bottlenecks and analyze fulfillment metrics including fill rates, conversion rates, and time to fill
• Partner with product and engineering teams to identify and prioritize platform features that enhance routing efficiency and inventory visibility
• Advise sales, client success, and research teams on feasibility, pricing implications, incidence expectations, and achievable project timelines
• Collaborate with finance to track gross margin impact, manage supplier cost inflation, and align pricing guidance with operational realities

What you will bring

• Eight (8) or more years of experience within market research, sample operations, panel management, respondent supply, or marketplace operations
• Four (4) or more years in a leadership role managing supply strategy, marketplace performance, or supplier ecosystems
• In-depth expertise in online survey sampling, feasibility modeling, incidence rates, quota management, and survey routing dynamics
• Proven track record of managing both proprietary panel assets and third-party sample provider networks
• Strong analytical capability with proficiency in evaluating operational dashboards, unit economics, and gross margin optimization
• Demonstrated cross-functional leadership skills with the ability to influence revenue, product, and finance stakeholders
• Ability to operate effectively across a remote, global organization spanning multiple regions and time zones

Bonus points

• Bachelor of Arts or Bachelor of Science degree
• Experience building automated supplier scorecards, inventory forecasting tools, or audience feasibility engines
• Direct experience developing survey routing logic, profiling algorithms, or marketplace matching rules
• Familiarity with advanced respondent validation, digital fingerprinting, and automated fraud prevention technologies

Pay Transparency:

The anticipated base salary range for this position is $155,000 to $170,000. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to; the type and length of experience within the job, type and length of experience within the industry, the type and length of knowledge and skills for the position, education, training, etc. Prodege is a multi-state employer and final compensation within this range could be impacted by work location. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Prodege Benefits:

Prodege offers a comprehensive benefits package to US Full-time employees including medical, dental, vision, STD, LTD and basic life insurance. Employees receive flexible PTO, as well as paid sick leave prorated based on hire date. US Employees have eight paid holidays throughout the calendar year.