Lowe’s

Director, Supply Chain Fulfillment

Lowe’s$120K — $150K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Supply Chain, Industrial Engineering, or related field or equivalent experience.
  • 10+ years in retail, field operations management, supply chain, process improvement, or project management.
  • 8+ years of leadership experience driving operational execution and strategic initiatives.
  • 8+ years managing large teams in complex, fast-paced environments.
  • 8+ years of strategic planning and change leadership experience.
  • Expert in process improvement and cross-functional collaboration.
  • Advanced knowledge of supply chain systems and fulfillment operations.
  • Strong communication and stakeholder management skills.

Responsibilities

  • Lead development and execution of fulfillment strategies to enhance service and efficiency.
  • Direct multiple work streams, ensuring balanced resource allocation and obstacle removal.
  • Build and lead high-performing teams through recruitment and career development.
  • Leverage analytics to identify trends and drive continuous improvement.
  • Foster partnerships across Supply Chain and business units to streamline program execution.
  • Oversee adoption of core supply chain processes including order management and deliveries.
  • Ensure compliance and consistency of fulfillment policies and procedures.
  • Serve as a subject matter expert for supply chain fulfillment initiatives.

Benefits

  • Career growth through recruitment and coaching opportunities.
  • Cross-functional collaboration with key business units.
  • Exposure to enterprise strategic initiatives and measurable outcomes.
  • Opportunity to influence operational improvement and customer experience.
  • Leadership role in a complex and dynamic supply chain environment.
Full Job Description
Your Impact

The Director of Supply Chain Fulfillment leads fulfillment operations strategies that strengthen Lowe's end-to-end supply chain. This role directs a team responsible for improving customer experience, operational efficiency, and productivity by addressing process, technology, and service pain points. The Director drives enterprise strategic initiatives by developing and executing roadmaps that deliver measurable financial and operational outcomes. Core responsibilities include advancing process design, automation, and continuous improvement; building cross-functional alignment across Supply Chain and Store Support Center partners; and ensuring seamless execution through clear communication, playbooks, and operational reporting. The Director also serves as a key escalation point for supply chain leadership and field operations, ensuring fulfillment execution meets enterprise objectives.

What You Will Do
  • Lead development and execution of fulfillment strategies that improve service, efficiency, and financial performance.
  • Direct multiple work streams, balancing customer needs, cost, and resource allocation, while removing obstacles to ensure success.
  • Build, develop, and lead high-performing teams through recruitment, coaching, and career growth opportunities.
  • Leverage analytics and reporting to identify trends, track performance, and drive continuous improvement, automation, and simplification.
  • Foster strong cross-functional partnerships across Supply Chain, SSC, and key business units to accelerate program execution and remove barriers.
  • Oversee adoption of core supply chain processes across fulfillment, including order management, delivery, inventory, returns, and reporting.
  • Ensure fulfillment policies, procedures, and playbooks are accurate, compliant, and consistent across the enterprise.
  • Serve as a subject matter expert and escalation point for supply chain fulfillment on enterprise programs and initiatives.


Minimum Qualifications
  • Bachelor's degree in Business, Supply Chain, Industrial Engineering, or related field required or equivalent years of experience in lieu of education requirement, if applicable
  • 10+ years of progressive experience in retail, field operations management, supply chain, process improvement, or project management.
  • 8+ years of functional leadership experience driving operational execution, strategic initiatives, and organizational change.
  • 8+ years of proven ability to lead large, diverse teams and deliver results in a complex, fast-paced environment.
  • 8+ years of strong strategic planning, decision-making, and change leadership skills.
  • Expertise in process improvement, operational execution, and cross-functional collaboration.
  • Advanced knowledge of supply chain systems, order management, inventory control, and fulfillment operations.
  • Exceptional communication, influencing, and stakeholder management abilities.


Preferred Skills/Education
  • Master's degree in Business, Supply Chain, Industrial Engineering, or related field required


About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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