Dexcom

Director, Strategy & Transformation

Dexcom • $181K — $301K *
San Diego, CA 92154In-Person
Healthcare
11 - 15 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 15+ years of industry experience
  • 9+ years of successful management experience
  • Proven track record in large-scale transformation initiatives in global, regulated environments
  • Deep expertise in end-to-end value chain operations (Plan-Source-Make-Deliver)
  • Strong communication skills for influencing executive leadership and driving cross-functional alignment

Responsibilities

  • Lead development and execution of end-to-end operations and quality strategy
  • Own definition and annual refresh of North Star operations strategy
  • Drive strategy deployment using Hoshin Kanri
  • Architect and execute a multi-year transformation roadmap
  • Establish performance systems and governance mechanisms
  • Advance supplier strategy to enhance partnerships
  • Drive improvements in quality management systems and operational excellence

Benefits

  • Access to growth opportunities on a global scale
  • Comprehensive benefits program
  • Career development through in-house learning programs
  • Insight into innovative CGM technology
  • Opportunity to impact the community through health technology
Full Job Description
The Director, Strategy & Transformation is a key leadership role within Dexcom's Global Operations & Quality organization, reporting directly to the EVP, Global Operations & Quality. This role is responsible for defining, orchestrating, and executing the end-to-end operations and quality strategy across the Plan-Source-Make-Deliver value chain.

This leader will own the development, execution, and annual refresh of Dexcom's operations North Star strategy, driving alignment through Hoshin Kanri deployment and ensuring translation into executable transformation roadmaps. The role combines enterprise strategy, transformation leadership, and hands-on execution to enable scalable, resilient growth while driving performance across cost, quality, service, and speed.

The Director will act as a strategic integrator across manufacturing, supply chain, and quality, partnering closely with plant leaders and global stakeholders to elevate performance and build world-class operational capabilities.

Dexcom is experiencing rapid global growth, increasing product complexity, and expanding manufacturing and supply chain networks. To support this trajectory, the organization must:
  • Scale a globally integrated operating model across Plan-Source-Make-Deliver
  • Establish consistent performance systems and KPIs across all sites
  • Drive network expansion, supplier ecosystem maturity, and operational resilience
  • Advance quality and operational excellence capabilities
  • Build a future-ready operations strategy aligned to Dexcom 2030 and Dexcom 360 goals


The Director, Strategy & Transformation will play a central role in designing and delivering this transformation.

Where you come in:

Enterprise Operations & Quality Strategy
  • You lead the development and execution of Dexcom's end-to-end operations and quality strategy across Plan-Source-Make-Deliver
  • You own the definition, deployment, and annual refresh of the operations North Star, ensuring alignment with enterprise priorities (Dexcom 2030 / Dexcom 360)
  • You drive strategy deployment through Hoshin Kanri, ensuring clear linkage from enterprise priorities to functional and site-level execution
  • You establish integrated operating models, performance frameworks, and governance mechanisms


Transformation Roadmap & Execution
  • You architect and execute a multi-year transformation roadmap aligned to high-growth objectives
  • You lead enterprise initiatives including:
    • Manufacturing network expansion and footprint strategy
    • Supplier ecosystem development and diversification
    • Operational resilience and risk mitigation strategies
  • You own Value Stream Mapping (VSM) for current and future state design, driving delivery of transformation milestones
  • You ensure transformation initiatives are prioritized, sequenced, and executed with measurable outcomes


Supplier Strategy & Ecosystem Development
  • You drive the evolution of supplier strategy and development models, enabling strategic partnerships and long-term value creation
  • You partner with Procurement and Supplier Development teams to strengthen:
    • Supplier performance and capability
    • Cost competitiveness and resilience
    • Strategic alignment with Dexcom growth objectives
  • You advance next-generation supplier ecosystem frameworks aligned to scalability and innovation


Quality & Operational Excellence Transformation
  • You advance next-generation Quality and Operational Excellence capabilities across the enterprise
  • You drive improvements in:
    • QMS maturity and standardization
    • Right-first-time execution
    • Continuous improvement systems (Lean, Six Sigma, etc.)
  • You ensure alignment between quality, compliance, and operational performance objectives


Performance Management & Governance
  • You establish enterprise-wide performance tracking and reporting frameworks linked to strategic objectives
  • You provide data-driven insights to executive leadership on transformation progress, risks, and value realization
  • You lead governance forums to ensure alignment, accountability, and execution discipline


Organizational Leadership & Talent Development
  • You build and lead a high-performing Strategy & Transformation organization
  • You develop talent with strong expertise in:
    • Plant leadership
    • Supply chain operations
    • Strategy and transformation execution
  • You foster a culture of:
    • Accountability and ownership
    • Agility and speed
    • Enterprise-wide collaboration and alignment


What makes you successful:
  • You proven track record leading large-scale transformation initiatives in global, regulated environments (medical device, pharma, or advanced manufacturing preferred)
  • You have deep expertise in:
    • End-to-end value chain operations (Plan-Source-Make-Deliver)
    • Manufacturing and plant operations
    • Global supply and demand planning
    • Supply chain strategy and network design
    • Operational excellence (Lean, Six Sigma)
  • You experience deploying Hoshin Kanri, VSM, and enterprise performance management systems
  • You have a strong track record of communicating and influencing at executive leadership levels while driving cross-functional alignment
  • Policy Deployment with excellent synthesis and communication skills across the organization


What you'll get:
  • A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve


Travel Required:
  • 15-25%


Experience and Education Requirements:
  • Typically requires a Bachelor's degree with 15+ years of industry experience
  • 9+ years of successful management


Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).

Language Skills:

Must be able to communicate effectively in English. Examples of English language proficiency may include (but are not limited to): ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to verbally communicate with leadership, employees, and auditors; ability to comprehend spoken language.

Physical Demands:

Employees in this position may be required to perform the following physical activities: standing, walking, and sitting for extended periods of time; frequent use of the hands, fingers, wrist, and greater arm to handle small materials, tools, boxes, and trays; lifting and carrying objects up to 50Ibs; occasional overhead reaches and lifts; occasional lifts and reaches below the knee; occasional pushing and pulling of materials and objects with moderate forces; occasional crouching/kneeling, twisting, and squatting movements.

Work Environment:

Employees may be exposed to the following environmental conditions while performing this job: work near moving parts, work with chemicals, outdoor weather conditions, exposure to intense light and/or intermittent light, fast-paced work, and elevated noise levels.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Salary:
$181,000.00 - $301,600.00

About Dexcom

Dexcom is a medical device company that specializes in continuous glucose monitoring (CGM) systems for people with diabetes. The company was founded in 1999 and is headquartered in San Diego, California. Dexcom's CGM systems provide real-time glucose readings, allowing people with diabetes to better manage their blood sugar levels. The company's products include the Dexcom G6, G5, and G4 systems, as well as the Dexcom Share remote monitoring system. Dexcom has partnerships with several other companies, including Insulet and Tandem Diabetes Care. In 2020, Dexcom was named one of the world's most innovative companies by Fast Company.
Learn more about Dexcom
Size
6,300 employees
Market Cap
$43.2 billion
Industry
Healthcare
Net Income
$493.6 million
Founded
1999
5 Year Trend
+33.7%
Revenue
$1.9 billion
NASDAQ
DXCM
* Ladders Estimates

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