Permanent Full Time
Reporting to the AVP, Insurance Experience, the
Director, Strategy & Growth is accountable for translating the Insurance Experience vision and strategic direction into actionable plans, prioritized initiatives and measurable outcomes. This role serves as a strategic partner to the AVP, leading strategic planning, growth opportunity assessment, portfolio budgeting and governance, and experience performance across Insurance Solutions.
What You Will Do- Partner with the AVP, Insurance Experience to translate strategic priorities into actionable roadmaps, initiatives and business outcomes that drive a best-in-class advisor and customer experience
- Lead strategic analyses of growth opportunities, including direct-to-customer, emerging market opportunities and strategic partnerships
- Monitor industry trends, competitive developments, customer expectations and market dynamics to identify opportunities for innovation and growth
- Lead the annual planning and prioritization process, partnering with tech and delivery teams to assess costs and feasibility, and recommending investment, sequencing and backlog decisions
- Manage the Insurance Solutions initiative budget, ensuring the effective allocation of resources and investments
- Develop compelling executive-level presentations, strategic recommendations and business cases to support decision-making
- Lead, coach and develop a high-performing team while fostering a culture of accountability, collaboration, and continuous improvement
- Partner closely with Insurance Solutions, Technology and Operations to drive alignment through planning and execution of initiatives
- Champion advisor and customer-centric thinking across all strategic initiatives and business decision
What You Will Bring- 10+ years of progressive leadership experience in strategy, business management, customer experience, insurance, financial services or a related field
- Demonstrated experience developing strategic plans and translating strategy into execution through roadmaps, initiatives, and measurable business outcomes
- Strong strategic thinking and structured problem-solving capabilities, with the ability to navigate ambiguity and solve complex business challenges
- Experience evaluating growth opportunities, developing business cases, conducting market assessments and supporting investment decisions
- Strong financial acumen with experience managing budgets, developing business cases, forecasting and investment prioritization
- Strong leadership capabilities with a demonstrated track record of building, coaching and developing high-performing teams
- Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London and Winnipeg
The base salary for this position is between
$114,200 - $164,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
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Requisition ID: 6536
Category: Corporate Functions
Location:
