ezCater

Director, Strategic Sales (Remote)

ezCater$360K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in B2B sales leadership; 3 years as a second-line leader.
  • Experience with complex sales into Fortune 1000 organizations and managing deals above $100k.
  • Strong track record of building and scaling sales teams with effective coaching.
  • Familiarity with Salesforce, Excel/Sheets, and sales analytics tools.
  • Daily use of AI tools throughout the sales cycle is essential.
  • Analytical skill to translate data into actionable insights.
  • Experience managing teams targeting procurement and operational leaders.

Responsibilities

  • Lead and expand a team of Strategic Account Managers through the sales lifecycle.
  • Own and optimize pipeline management, forecasting, and Salesforce hygiene.
  • Develop strategy for high-value customer acquisition and expansion.
  • Create repeatable systems for account planning and customer engagements.
  • Collaborate across departments to enhance customer experience and growth.
  • Utilize data-driven approaches to monitor performance and growth opportunities.
  • Serve as a senior escalation point to drive account strategy and retention.

Benefits

  • Market competitive salary and stock options.
  • Flexible paid time off and 12 paid holidays.
  • 401K plan with company match.
  • Comprehensive health, dental, and FSA options.
  • Long-term disability insurance and mental health resources.
  • Remote-hybrid work options with flexibility between home and office.
  • Employee meal program and a supportive work culture.
Full Job Description
We're looking for a Director of Strategic Sales to lead, scale, and develop our team of Strategic Account Executives focused on acquiring and driving growth within high-potential, high-value domains and corporate accounts. Reporting into the VP, Sales, you will own the strategy and execution of the full commercial account lifecycle, from acquisition through multi-year account development, ensuring we maximize adoption, usage, and customer value.

This is a high-impact leadership role requiring cross-functional collaboration, operational rigor, and a focus on long-term customer success. You'll manage a team of managers and individual contributors, and serve as a key voice in shaping our customer engagement and growth strategy.

What You'll Do:
  • Lead and scale a team of Managers of Strategic Account Executives who manage commercial accounts through the full lifecycle of acquisition, adoption, and expansion
  • Own pipeline, forecasting, Salesforce hygiene, and adherence to MEDDPICC for all deals on your team, and coach them to close and hit targets
  • Own the strategy for ezCater's most complex and high-potential new customers and customer expansions - including expansion planning, stakeholder mapping, prospect outreach, vertical campaigns, account activation, and pipeline health
  • Build repeatable systems and playbooks for account planning, forecasting, customer meetings, and executive engagement
  • Partner cross-functionally with Marketing, Product, and Operations to improve customer experience and drive account growth
  • Bring data-driven sales leadership to the organization using KPIs and dashboards to manage performance, forecast outcomes, and identify opportunities for growth
  • Serve as a senior point of escalation for strategic accounts and a key partner in account strategy and retention
  • Recruit, coach, and develop a high-performing leadership bench, focused on execution, enablement, and long-term career development
  • Drive a culture of collaboration and innovation that improves team productivity and customer satisfaction

What You Have:

  • 8+ years of relevant B2B sales leadership experience with at least 3 years as a second line leader. Experience with consumption models or marketplaces a plus, and fluency with value-based, ROI-driven selling a must
  • Demonstrated success leading teams that sell into complex, multi-stakeholder organizations (e.g., Fortune 1000) with senior decision makers and deal size of $100k+, and hitting quarterly growth targets across a team of sales reps and managers
  • Proven track record of building and scaling Account Executive teams, including hiring, coaching, and performance management.
  • Strong command of tools such as Salesforce, Excel/Sheets, and sales analytics platforms.
  • Daily use of, and extreme comfort with, multiple AI tools and to end-to-end sales cycle including account intel, prospecting, outbounding, and overall sales productivity.
  • Experience delivering cross-functional projects that improve customer outcomes and drive commercial results.
  • Expertise in pipeline management, forecasting, and data-driven sales strategy.
  • Experience managing teams that sell into procurement, supply chain, or operational leadership roles.
  • Experience with marketplaces or bottoms-up GTM Motions.
  • Proven success driving multi-year account growth through structured expansion planning and stakeholder engagement.
  • High comfort level operating in a fast-paced, ambiguous environment with competing priorities and evolving processes.
  • Strong analytical acumen; ability to translate data into insights and action.
  • Excellent communicator and cross-functional collaborator; able to influence senior stakeholders internally and externally.
  • Strategic yet hands-on; willing to dive into deal strategy, customer meetings, and process design as needed.
  • Have the ability to travel 25% of the year; including Sales Kick Off, Together Weeks, and customer visits when applicable.

The national cash compensation for this role will consist of base salary and a variable component for a total on-target earnings (OTE) of $360,000 per year.

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Looking to dive deeper into sales at ezCater? Learn how our VP of Sales, David Wiedeman, is building a people-first sales culture at ezCater, click here to read his feature on our LunchRush blog.

What You'll Get from Us:

You'll get a terrifically compelling experience in an innovative, high performing environment. You'll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.

Oh, and you'll get all this: Market competitive salary, stock options that you'll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you're in our office, and knowing that you helped transform the food for work space.

#BI-Remote

About ezCater

ezCater is an online marketplace for business catering. The company was founded in 2007 by Stefania Mallett and Briscoe Rodgers and is based in Boston, Massachusetts. ezCater connects businesses with local caterers and restaurants, providing a streamlined ordering and delivery process. The company has partnerships with over 60,000 restaurants and caterers across the United States and has served over 2.5 million business customers. ezCater has raised over $300 million in funding and was valued at $1.25 billion in 2019.
Learn more about ezCater
Size
1,000 employees
Industry
Founded
2007

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