FLSA Status: Exempt

Summary

The Senior Director, Seats Program Management provides strategic, financial, operational, and organizational leadership for Jamco's seating program portfolio. This position is accountable for portfolio profitability, customer satisfaction, program execution, organizational capability, and long-term business growth throughout the full product lifecycle, including development, certification, production, delivery, entry into service, and aftermarket support.

The Senior Director leads the Seating Program Management team and associated Integrated Product Team across all related Operational teams and serves as the senior point of integration among airline customers, aircraft manufacturers, Engineering, Certification, Operations, Supply Chain, Quality, Finance, and Sales. The position maintains executive accountability for on time performance and cost execution, quality, contractual performance, risk, and customer commitments.

Essential Duties and Responsibilities:

Strategic and Portfolio Leadership
• Executes the long-term strategy for Jamco's seating program portfolio in alignment with corporate objectives, customer commitments, product strategy, and financial plans.
• Provides executive oversight of seating programs throughout development, certification, industrialization, production, delivery, entry into service, sustainment, and obsolescence.
• Establishes portfolio priorities based on customer requirements, profitability, contractual commitments, technical risk, resource capacity, and strategic value.
• Evaluates portfolio health, performance, risk, and investment needs and recommends corrective actions or changes in direction.
• Leads annual operating and long-range planning and advises executive leadership regarding program performance, customer concerns, financial exposure, resource requirements, and growth opportunities.
• Ensures new work is appropriately defined, authorized, funded, and resourced before execution begins.

Financial and Commercial Leadership:
• Maintains overall financial accountability for the seating portfolio, including revenue, cost, margin, cash performance, cost-to-complete, and profitability.
• Oversees program budgets, forecasts, Estimates at Completion, Estimates to Complete, and annual operating plans.
• Reviews performance against contract baselines, bid assumptions, budgets, schedules, and margin objectives, using Earned Value Management and other methods to direct corrective action.
• Leads margin-improvement, cost-reduction, cash-recovery, and schedule-recovery initiatives.
• Provides executive oversight of Contract Change Notices, commercial claims, contract negotiations, and other actions necessary to represent Jamco's contractual and financial interests.
• Partners with Finance to ensure accurate revenue forecasts, financial reporting, and timely escalation of adverse trends.

Program Execution and Governance:
• Ensures seating programs are executed within approved cost, schedule, quality, technical, contractual, and margin requirements.
• Establishes consistent program-management practices for planning, executing, monitoring, controlling, and closing programs.
• Ensures programs have defined scope, schedules, milestones, budgets, Work Breakdown Structures, Organizational Breakdown Structures, risks, and decision authorities.
• Chairs or participates in executive program reviews, customer reviews, milestone reviews, production preparedness reviews, SIOP meetings and recovery meetings.
• Ensures effective preparation for design reviews, certification activities, production readiness, first article, delivery, and entry into service.
• Reviews portfolio performance and directs intervention when programs trend below financial, schedule, quality, technical, or customer expectations.
• Removes organizational barriers, facilitates decisions that exceed the authority of individual Program Managers, and ensures recovery plans include clear ownership, resources, deadlines, and measurable outcomes.
• Drives disciplined scope, configuration, schedule, and change control and incorporates lessons learned into future programs and proposals.

Customer and Business Growth:
• Serves as a senior executive relationship owner for customer seat programs in execution.
• Acts as the executive escalation point for major customers, contractual, technical, delivery, quality, and commercial matters.
• Leads executive customer reviews, steering committees, recovery discussions, and strategic planning meetings.
• Ensures customer commitments are documented, internally aligned, financially understood, and supported by achievable plans.
• Partners with Sales, Engineering, Finance, Supply Chain and Operations on seating growth strategies and new-business pursuits.
• Reviews significant proposals and Requests for Quotation to validate scope, cost, margin, schedule, risk, resource requirements, and execution feasibility.
• Supports pricing, capture strategies, negotiations, customer value propositions, follow-on business, and revenue expansion.
• Monitors aerospace seating trends, competitive conditions, aircraft platform developments, and customer requirements.

Organizational and Cross-Functional Leadership:
• Leads, develops, and holds accountable the Seating Program Management organization, including Program Directors, Senior Program Managers, Program Managers, and other assigned personnel.
• Establishes clear performance expectations, organizational priorities, decision authorities, and measures of success.
• Recruits, develops, mentors, and retains high-performing Program Management professionals and conducts performance management, talent assessment, succession planning, and leadership-development activities.
• Builds a culture of accountability, transparency, collaboration, professional curiosity, disciplined execution, and continuous improvement.
• Encourages timely escalation of risks and problems without creating an environment in which unfavorable information is withheld.
• Leads across Engineering, Certification, Manufacturing, Supply Chain, Quality, Finance, Sales, Product Development, and Customer Support.
• Aligns functional resources and priorities with program schedules, customer commitments, and financial requirements and resolves cross-functional or global execution barriers.
• Promotes consistent program-management practices and One Jamco collaboration across participating sites and cultures.

Risk, Quality, and Continuous Improvement:
• Establishes expectations for identifying, assessing, mitigating, and communicating technical, certification, financial, schedule, supply-chain, production, quality, and quality, and customer risks and opportunities.
• Ensures risks that may materially affect customers, financial results, safety, compliance, delivery, or reputation are promptly escalated.
• Partners with Engineering, Certification, Quality, and Operations to ensure compliance with customer, contractual, regulatory, and quality requirements.
• Reinforces that cost and schedule objectives will not be achieved at the expense of safety, ethics, quality, regulatory compliance, or product conformity.
• Drives continuous improvement using performance data, customer feedback, root-cause analysis, and lessons learned.
• Establishes meaningful financial, schedule, quality, customer, and organizational performance indicators and provides accurate, timely reporting to executive leadership and customers.

Supervisory Responsibilities:

The Senior Director provides direct leadership to the Seating Program Management organization and may supervise Program Directors, Senior Program Managers, Program Managers, and other assigned personnel. Responsibilities include organizational planning, recruiting, employee development, performance management, succession planning, work allocation, priority setting, and maintaining appropriate leadership coverage across the seating portfolio.

Qualifications:

Education and Experience
• Bachelor's degree in Engineering, Business Administration, Program Management, Operations, Finance, or a related discipline required; advanced degree preferred.
• Typically requires 15 or more years of progressively responsible aerospace, aircraft-interiors, seating, engineering, manufacturing, or program-management experience.
• Significant leadership experience within aerospace seating or a closely related aircraft-interiors environment.
• Demonstrated experience leading complex development, certification, production, delivery, and in-service programs.
• Proven responsibility for major program or portfolio profit-and-loss performance, including revenue, cost, margin, forecasts, EAC and EVM.
• Demonstrated experience leading Program Managers, managers, senior professionals, and large cross-functional teams.
• Experience working directly with airlines, aircraft manufacturers, suppliers, certification stakeholders, and executive customers.
• Experience with contract negotiations, customer changes, claims, margin recovery, proposals, and new-business pursuits.
• Global or multi-site leadership experience strongly preferred. Equivalent combinations of education and directly relevant experience may be considered.

Required Knowledge and Skills
• Strong knowledge of commercial aerospace seat program; development cycles, certification, manufacturing, delivery, and aftermarket support.
• Portfolio and program management, financial forecasting, integrated planning, scheduling, Work Breakdown Structures, EAC, ETC, and EVM.
• Contract interpretation, commercial management, negotiation, customer claims, change control, and risk management.
• Executive customer relationship management, strategic planning, resource planning, and organizational leadership.
• Cross-functional leadership within Engineering, Certification, Operations, Supply Chain, Quality, Finance, and Sales.
• Strong analytical, decision-making, problem-solving, negotiation, presentation, and communication skills.
• Ability to lead effectively across functions, locations, time zones, and cultures and to travel domestically and internationally as required.

Leadership Attributes

The ideal candidate demonstrates strategic thinking, business ownership, customer focus, financial discipline, commercial judgment, execution focus, talent development, integrity, accountability, collaboration, adaptability, resilience, and a continuous-improvement mindset.

Work Environment and Additional Requirements

This position works in both office and manufacturing environments and may require domestic and international travel to support customers, suppliers, programs, and Jamco locations.

This job description provides a general overview of the position and is not intended to contain a complete listing of every duty, responsibility, or qualification required.

Jamco is passionate about providing a competitive and comprehensive benefits package and pleased to offer the following to eligible employees-

• Medical Coverage
• Dental and Vision Reimbursement
• 401(k) Retirement Savings Plan
• Benefit Conversion at Termination
• Bereavement Leave
• Educational Assistance
• Family and Medical Leave
• Paid Parental Leave (40 hours) *Qualifying event after June 15th, 2022
• Flexible Benefit Plan (Flex Spending)
• Holidays
• Jury Duty/Witness Service Leave
• Life Insurance
• Long-Term Disability
• Short-Term Disability
• Pregnancy Leave
• Paid Time Off (PTO)
• Personal Leave
• Wedding Leave
• Wellness Program/Gym Reimbursement
• Pet Insurance