Solution Manager - Financial Services VerticalPosition OverviewThe Solution Manager serves as the strategic architect for Financial Services outsourcing proposals, combining deep operational expertise with commercial acumen to create compelling, competitive client solutions. This role bridges sales, operations, and finance to improve win rates, profitability, and risk management in an increasingly sophisticated marketplace.
Primary ResponsibilitiesSolution Development & CoordinationLead the creation of comprehensive outsourcing solutions for prospective Financial Services clients, encompassing organizational design, savings identification, technology integration, service delivery frameworks, and value proposition development. Partner with sales leaders, subject matter experts, and marketing to deliver tailored, competitive proposals that address specific client challenges.
RFP Response & Business Planning OwnershipManage critical deliverables including integrated solution design, portfolio cost modeling, financial pricing models, organizational structures, scope clarification, risk documentation, and corporate functional reviews. Participate in site tours and client-facing discovery sessions to diagnose needs and customize solutions accordingly.
Contract Support & Commercial AnalysisAssist sales leadership throughout the contracting process by identifying optimal business terms, developing contract exhibits, and conducting get-give analysis. Partner with Pricing Managers to validate scope and pricing changes, ensuring alignment between proposals and Master Service Agreements.
Cross-Functional CollaborationServe as liaison between sales teams and service line leaders, facilitating knowledge transfer of offerings, value propositions, resourcing models, and pricing strategies. Coordinate solutions resources across geographies to ensure consistent quality. Partner with transition teams and account management to enable smooth operational handoffs.
Financial & Risk ManagementCreate and maintain financial models demonstrating client value and JLL profitability. Develop benchmarks and analytics to support estimating and pricing, particularly in ambiguous scope situations. Identify financial and delivery risks, complete internal profitability analyses, and ensure solutions balance competitiveness with acceptable risk profiles.
Required QualificationsEssential ExperiencePrevious experience in an outsourcing and operational role is desired. Integrated Facilities Management knowledge strongly preferred.
Core CompetenciesExceptional listening skills with the ability to synthesize client needs into actionable solutions. Strong presentation capabilities with flexibility to adapt style for diverse audiences. Commercial pricing familiarity and financial acumen to build, interpret, and articulate complex value propositions. Deep understanding of real estate outsourcing models and solution design principles.
Professional CapabilitiesAbility to receive constructive feedback during presentation rehearsals and role-playing exercises. Skill in identifying growth opportunities during the pursuit process. Capacity to coordinate multiple stakeholders and ensure best practices are applied consistently across all deals. Strong analytical abilities for benchmarking, estimating, and risk assessment.
Strategic ImpactThis role serves as a key differentiator in JLL's competitive positioning, directly contributing to improved win rates, enhanced profitability, and reduced deal risk. The Solution Manager ensures every proposal represents JLL's strongest capabilities while maintaining commercial viability and operational deliverability.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:153,600.00 - 168,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:Remote -Atlanta, GA, Charlotte, NC, Chicago, IL, New York, NY, San Francisco, CA
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
Accepting applications on an ongoing basis until candidate identified.
