Job SummaryThe final position title, Director or Senior Director, Supply Chain Operations, will be determined based on the experience and qualifications of the selected candidate. Spectrum is committed to recognizing and rewarding expertise to ensure the best leadership for our team.
Looking to lead transformative supply chain initiatives with measurable results? Join Spectrum as a
Director / Senior Director, Supply Chain Operations and take charge of strategic partnerships, operational excellence, and direct-to-consumer fulfillment. Your expertise will drive streamlined processes, cost savings, and quality improvements that directly impact customer satisfaction and business growth.
ResponsibilitiesHow You'll Make an Impact- Direct daily and strategic operations for third-party repair vendors, ensuring accountability and managing escalations including root cause analysis and corrective actions
- Develop and implement a multi-year supply chain strategy to support growth, optimize costs and enhance customer experience by improving operational flow and reducing cycle times
- Collaborate with regional teams, third-party partners and planning teams to ensure timely fulfillment, proactively manage inventory splits and resolve material constraints
- Lead the home ship initiative to guarantee timely, accurate and cost-effective deliveries that align with demand and regional operations
- Oversee creation and deployment of operational dashboards, tracking metrics like delivery performance, cost per shipment, quality issues and turnaround times to identify improvement opportunities
- Champion standard operating procedures across supply chain hubs and vendor sites, sharing and implementing best practices for consistency and compliance
- Partner with operations, customer care, engineering and finance teams to align planning with execution, communicating requirements to product and technology teams
- Initiate and drive efficiency and cost-reduction projects while maintaining high service levels across supply chain functions
- Conduct routine site visits to evaluate operations, lead process audits and reinforce accountability to Spectrum standards
Working ConditionsQualificationsWhat You'll Bring to SpectrumRequired QualificationsEducation- Bachelor's degree in supply chain, operations, engineering, business or related field
Experience- 7+ years of supply chain operations, logistics or vendor management experience
- 5+ years of leadership experience with P&L or strategy responsibilities
- Experience managing third-party partners and enforcing SLAs
- Experience with operational dashboards, root cause analysis and strategic planning
Skills- Strong data-driven decision-making abilities
- Ability to drive accountability with vendors
- Expertise in process improvement and operational audits
- Effective leader and communicator across cross-functional teams
Preferred QualificationsEducation 
