Tata Consultancy Services

Director Salesforce BFSI

Tata Consultancy Services$147K — $203K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10-15 years of IT experience required
  • 5+ years in CRM implementation, specifically with Salesforce
  • Strong grasp of sales, service, and marketing processes
  • 3+ years consulting with customers to solve business issues
  • Recent experience (within 5 years) leading a Salesforce transformation program
  • Team management skills involving diverse stakeholders
  • Certification in Sales Cloud, Service Cloud, Marketing Cloud, and Financial Services Cloud

Responsibilities

  • Generate demand through solution-led selling techniques
  • Engage with clients through thought leadership and executive discussions
  • Oversee and manage Salesforce-focused sales opportunities
  • Collaborate with global teams to identify and close new business
  • Respond to client RFPs effectively and promptly
  • Leverage industry expertise to pinpoint and solve client problems
  • Partner with Salesforce for joint sales efforts and marketing initiatives

Benefits

  • Opportunity to work with leading-edge Salesforce solutions
  • Collaborative work environment with diverse teams
  • Engagement with senior executives and C-level clients
  • Focus on both personal and professional growth in a fast-evolving industry
  • Potential impact on large-scale transformation projects
Full Job Description
Manage Sales Funnel • Generate proactive demand through solution led selling and other instruments • Customer Liaison through Thought leadership led CXO engagement • Own and manage Salesforce focused deals • Identify new opportunities and work collaboratively across diverse global teams towards successful deal closure • Effectively respond to client requests for proposals Solution led Selling • Leverage domain expertise to identify problems to solve across the Banking Financial Services and Insurance • Leverage Salesforce Platform expertise to identify solutions • Be able to demonstrate solutions Influence Partner Engagement • Work with Salesforce on joint Sales pursuits, solution developments and marketing activities Qualifications: • Overall, 10-15 Years of IT Experience • 5+ Years of experience in CRM Implementation Project (SFDC mandatory) • Excellent understanding of Sales, Service, Marketing journeys • 3+ years in Consulting working with Customers identifying and solving business problems • At least 1 Salesforce transformation program experience within last 5 years with in-depth understanding of Industry domain and Trends. • Ability to manage diverse team and project stake holders (Customer & TCS management, Salesforce) • Certified Sales Cloud, Service Cloud, Marketing Cloud, Financial Services Cloud • Experience in Banking or Insurance is a plus • Experience in working with team based in multiple time zones • Innovation & Growth Mindset • Willingness to learn and work in Salesforce Salary Range: $147,000-$203,200 a year #LI-KM1

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
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