Working Location: Massachusetts, Westborough; Minnesota, Brooklyn Park; Pennsylvania, Center Valley Workplace Flexibility: HybridJob DescriptionThe Director, Sales & Operations Execution (S&OE) leads the short-term operational planning and execution processes that ensure product availability, service performance, and efficient end-to-end supply chain operations. This role serves as the critical connection between strategic IBP outputs and daily/weekly execution, enabling alignment across Sales, Supply Planning, Manufacturing, Logistics, Customer Service, and Procurement.
The Director is accountable for near-term demand/supply balancing, risk management within the 0-13 week horizon, and the delivery of operational excellence through data-driven decision-making, global coordination, and strong indirect leadership across multiple regions and business units.
Job DutiesOperational Leadership- Facilitate decision-making and issue resolution, leading the 0-13 week planning horizon to ensure coordinated and effective execution of demand and supply plans.
- Manage daily/weekly cross-functional execution forums to solve service risks, capacity constraints, inventory issues, and demand variability.
- Translate monthly IBP outputs into executable short-term plans with clear prioritization and accountability.
Demand & Supply Management- Monitor demand signals, order patterns, and market shifts to anticipate near-term risks.
- Collaborate with Supply Planning, Manufacturing, and Procurement to ensure adequate supply, production scheduling, and material availability.
- Evaluate service-level risks and proactively implement mitigation actions.
Resolution & Escalation- Serve as the primary escalation point for short-term supply chain disruptions.
- Lead structured root-cause analyses for service failures and develop actionable corrective plans.
- Coordinate rapid cross-functional response during unplanned events (e.g., supply interruptions, urgent customer requests).
Analytics & Performance Management- Lead the design and deployment of dashboards and analytical capabilities that strengthen transparency, drive performance, and accelerate decision-making across the business.
- Identify process and system improvement opportunities to enhance agility and performance.
- Own key execution KPIs such as fill rate, OTIF, inventory accuracy, and short-term forecast accuracy
Cross-Functional Collaboration- Partner closely with Commercial, Finance, Manufacturing Sites, Logistics, Customer Service, and Procurement across regional and global teams to drive alignment and ensure consistent execution of short-term plans.
- Ensure real-time, globally coordinated communication of supply risks, trade-offs, and recovery options to all key stakeholders, enabling rapid, informed decision-making.
- Support new product introduction (NPI) readiness from an execution standpoint.
Leadership- Foster a culture of continuous improvement, accountability, and data-driven execution by providing strong leadership across global and regional teams for the assigned Division, the respective BUs (3), sales regions (5) and supply regions (3).
- Build organizational capability in short-term planning and rapid-response processes by indirectly managing and developing cross-functional teams, elevating talent and driving consistent adoption of global best practices.
- Act as a role model for disciplined execution, cross-functional collaboration, and proactive problem-solving.
Job QualificationsRequired:- Bachelor's degree in Supply Chain, Logistics, Planning, Customer Operations or related fields required.
- Minimum of 15 years of progressive experience in supply chain, operations, planning or customer operations. Experience in S&OE and Integrated Business Planning (IBP) strongly preferred.
- Demonstrated leadership in managing cross-functional operations and resolving complex issues.
- Understanding of supply chain processes, principles, and concepts.
- High level of problem-solving and analytical skills.
- Strong communication skills and ability to operate as part of a global team.
- Ability to build and maintain Excel-based tools and dashboards.
- Experience with PowerBI beneficial.
- Ability to manage a diverse set of stakeholders.
- Very good command of English (Japanese and/or German beneficial).
- Willingness to travel when required to fulfil global responsibility.
- Openness to work flexibly in case of urgent / critical supply situations.
Why join Olympus?We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.
Equitable Offerings you can count on:- Competitive salaries, annual bonus and 401(k)* with company match
- Comprehensive medical, dental, vision coverage effective on start date
- 24/7 Employee Assistance Program
- Free live and on-demand Wellbeing Programs
- Generous Paid Vacation and Sick Time
- Paid Parental Leave and Adoption Assistance*
- 12 Paid Holidays
- On-Site Child Daycare, Café, Fitness Center**
Connected Culture you can embrace:- Work-life integrated culture that supports an employee centric mindset
- Offers onsite, hybrid and field work environments
- Paid volunteering and charitable donation/match programs
- Employee Resource Groups
- Dedicated Training Resources and Learning & Development Programs
- Paid Educational Assistance
*US Only
**Center Valley, PA and Westborough, MA
Are you ready to be a part of our team?Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks.
The anticipated base pay range for this full-time position in this location is $134,666.00 - $188,532.00 / year, plus potential for annual bonus (subject to plan eligibility and other requirements).
Olympus considers a variety of factors when determining actual compensation for this position, including level of experience, working location, and relevant education and certifications.
