Job Description:

Director, Sales Experience

YOU WILL BE: 

As a Director, Sales Experience , you are responsible for sales and adoption of selling programs, by facilitating partnerships departments, driving team towards goals, and applying team skills to build a customer-focused sales experience, all while being a steward of Neiman Marcus. The Sales Experience Director works on-site in your store location and you will report to the General Manager.

WHAT YOU WILL DO:

• Oversee Client Development team performance and goals through management of Group Selling Managers

• Communicate the store vision and goals to all team members

• Advocate for Neiman Marcus values and manage team to create an energized atmosphere where customer service is consistent with Neiman Marcus standards

•  Partner with Client Development, Brand Experience, Restaurants, Merchants, and Brands Manager and Regional team to fulfill store strategic efforts

• Support the Store GM in fulfilling their responsibilities, including backfilling for GM

• Determine strategic objectives in partnership with Store GM and set priorities accordingly

• Analyze and develop understanding of internal / external customer behavior, trends, and preferences, adjusting processes and standards

• Participate in, and in the absence of the Store GM, facilitate Store Leadership Team meetings by promoting a trusting and respectful environment for participation, idea sharing, addressing concerns / challenges, setting goals.

•  Partner with Merchant and Planning Organization Leaders and Regional team to determine appropriate strategies and action plans for the store to produce positive results

WHAT YOU WILL BRING:

• 10+ years of relevant experience, luxury retail fashion experience

•  Prior retail senior management experience required

• Track record achieving results across multiple businesses

• History of building, motivating, and coaching teams

•  Previous experience navigating complex business problems, collaborating with leads across corporate functions, presenting at the executive level, working with corporate partners, and leading large-scale projects

•  Excellent oral and written communication skills

• Advanced proficiency with MS Office Product Suite

YOUR LIFE AND  CAREER AT NEIMAN MARCUS:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation 

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate 

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

• An amazing employee discount

SALARY AND OTHER BENEFITS:

The starting salary for this position is between $114,706 – 167,000 annually.  Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

This position is also eligible for bonus.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). 

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.