Job Title: Director
Location: SBC Corporation
Department Name: IT&S Service Support
Status: Salaried
Shift: Day
Pay Range: $153,045.00 - $233,000.00 per year
Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
A Typical Day- Maintains positive relationships with all customers, employee, physician, patient, visitor and guests
- Establish & maintain an effective level of service coordination and communications with all users, groups and other technical staffs
- Uses sound employee relations practices and maintains high level of visibility and accessibility
- Works in a timely fashion to ensure all customer requests and inquiries are worked on or acknowledged
- Define goals and objectives for the levels of service to be provided to end users & establish /maintain programs which monitor & ensure that those objectives are met
- Provide the necessary resources for controlled support and growth of the Server/Cloud infrastructure
- Provides innovative ideas to help improve quality services and productivity continually evaluates workflow and reports problems when found
- Controls expenditures involved in the Cloud/Server infrastructure
- Allocates and schedules resources based upon the needs of the various facilities and projects
- Utilizes resources both labor and non-labor to maximize efficiency and quality
- Manage contracted resources and vendor relationships
- Assess new projects for server/cloud/storage costs and resources
- Report assessments to Senior Management
- Provide server/cloud guidance, direction and support for major upgrades of systems within the enterprise
- Completes special projects according to the established guidelines and timeframes of the request
- Effective time management skills are completed without jeopardizing normal daily work requirements
- Establish, document and enforce server/cloud/storage standards to ensure a consistent, efficient, maintainable and secure environment
- Develop and maintain processes and documentation to enhance service levels
This Role Might Be For You If ..- Provide overall management, direction and coordination of Server/Cloud Infrastructure, problem management and change management efforts
- Provide long range Server/Cloud technology planning, and all administrative functions related to the operation for the entire Enterprise Health system
- Responsible for the effectiveness and efficiency of the Server/Cloud infrastructure for the enterprise Health system
- Work within the team of technical resources across architecture, engineering and operations to provide guidance to new projects and current technical operation
- Work with cross-functional teams to map user requirements to detailed technical requirements for Server/Cloud infrastructure
- Responsible for designing, building and maintaining server/cloud infrastructure to support of RWJBH Hospital, ancillary and Corporate infrastructure
- Responsible for lifecycle management and continuous improvement of server/cloud technology
- Provide server/cloud technology vision, enable innovation, and implement the technology trends that can create business value
- Ensure server/cloud, performance, scalability, availability, reliability, Reporting and monitoring across the Enterprise
- Partner with engineering leaders, business owners, & help drive progress on strategic server/cloud initiatives
- Oversee all people management activities for server/cloud team including staffing, planning, performance management, training and career development
To Be ConsideredRequired:- Bachelor of Information Systems or graduate of technology school or another related field, or equivalent work experience
- 10 or More years of IT and business industry work experience with at least 5 years of leadership
- Experience in managing cross functional teams or projects and influencing senior level management
- Experience in areas such as Server, cloud, & storage technologies required
Preferred:- Experience in the healthcare field preferred
Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
