Purpose: The Director, Risk Management is responsible for North America's business insurance program, as well as maintaining and administering the standard Company Safety and Drug Free Work-Place programs throughout the organization. This position serves as a resource on safety, workplace hazards, workers' compensation, customer liability claims, property claims, and any other insurance matter; they also develop and provide field training on all aspects of safety, claims, compliance, and business insurance.
Essential Functions: - Manages business insurance policies on behalf of the Company such as Workers' Compensation, Employer' Liability, General Liability, Automobile Liability, Excess Liability, Crime, Directors & Officers Liability, Employment Practices Liability; directs insurance broker activities regarding policy procurement, safety inspections, hazard identification/recommendation, state and regulatory filings, certificates of insurance, and carrier relations
- Participates in and provides corporate direction related to settlement negotiations on litigated or complex Workers' Compensation, Property, General Liability, and other claims; manages and provides direction and claim authority to Third Party Claims Administrators regarding claim investigation, reserves, and settlement evaluations
- Directs annual renewal activities including payroll data by state and job classification, sales estimates, liquor sales estimates, head count by state/location, Company sponsored transportation, property & business interruption values by location, new/closed location, fleet/vehicle information by location, pending employment related litigation
- Develops new and/or revises company safety policies based on emerging risks or deficient operating practices; collaborates with internal and external resources to develop and implement new safety programs and initiatives company-wide
- Facilitates regular claim reviews
- Provides training to the field on existing company safety program to promote policy compliance; administers the Drug Free Workplace program
- Fosters productive relationships and acts as a resource for critical incident crisis management
- Reviews RFPs as requested by Development, Legal or Operations for new contract language to ensure required coverage(s) comply with the current business insurance policies
- Explores various insurance markets that have the potential to protect Company assets and/or media or financial losses
Reporting Relationship: The Director of Risk Management reports to the Vice President of Loss Prevention & Risk Management
Major Interdependencies : Legal, People & Culture, Operations, Business Development
Minimum Qualifications, Knowledge, Skills, and Work Environment: - Education and Experience:The combination of education and professional experience must exceed 8 years:
- In a leadership role: Requires 3 years of experience leading a team of professionals engaged in developing and executing risk management programs
- In a technical role: Requires 8 years of experience engaged in developing and delivering risk management programs
- A bachelor's degree in a program related to the functional area can count for 2 of the eight-year requirement
- In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
- Specialized Training:
- Training that leads to expert knowledge of the advanced risk management techniques and strategies, including risk prevention, risk reduction, risk retention (self-insurance), and risk transfer (insurance policies, indemnity agreements)
- Knowledge of litigation procedures
- Knowledge of state and federal Worker's comp regulations and statutes
- Specialized Skillset/Competencies/Traits:
- Advanced business acumen and also has the strategic mindset required to understand the long-term implications of risk management decisions and to advance the organization's goals
- Demonstrated history of anticipating the needs of the business and complex stakeholders, the employee population and individual circumstances
- Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
- Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results
- Location:This position is based at the North America Support Center in Bethesda, Maryland
