Providence Health & Services

Director Quality - QVMC

Providence Health & Services$120K — $150K *
Napa, CA 94558In-Person
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree in a clinical field (e.g., Nursing or equivalent)
  • 5 years of experience in Performance Improvement and leading quality programs
  • Preferred national certification in performance improvement (e.g., Lean Six Sigma, CPHQ)
  • Strong knowledge of data management and analytics
  • Proficiency in Microsoft Office
  • Training in change management, team dynamics, and facilitation
  • Excellent verbal, written, and presentation communication skills

Responsibilities

  • Plan and manage implementation of quality initiatives that reduce risk and improve patient safety
  • Establish an annual quality plan and review procedure to promote transparency
  • Initiate a patient safety program aligned with high-reliability organization principles
  • Ensure regulatory compliance and integrate it into performance improvement plans
  • Use data-driven insights to identify key interventions
  • Develop a knowledge-rich environment for continuous improvement
  • Monitor progress on improvement priorities and report to leadership

Benefits

  • Impactful work transforming healthcare and improving lives
  • Autonomy to implement visionary ideas in an innovative environment
  • Collaborative culture with a passionate team
  • Opportunity to thrive in a dynamic healthcare landscape
  • Enjoy life in a beautiful city with a vibrant community
Full Job Description
Job Description

The Role:

Under the direction of the Executive Director Quality - NorCal, the Director Quality Improvement will be responsible for planning, designing, directing, and executing performance improvement work in alignment with the Value Triple Aim (Quality, Service, and Cost Excellence). Based in our distinguished institution, you will partner with Ministry physician, clinical, and operational leaders to develop the infrastructure, reporting mechanisms, and strategies to facilitate Performance Improvement and achieve Providence system, divisional, and ministry-specific goals and strategic initiatives. You will ensure the proper preparation and coordination of resources needed to achieve regulatory compliance related to the CMS COP Quality Assessment and Performance Improvement (QAPI) Plan and QAPI Annual Evaluation, and The Joint Commission standards.

What You'll Do:
  • Performance Improvement Visionary: Plan and manage implementation of quality initiatives that reduce risk, improve patient safety, and enhance overall quality outcomes.
  • Quality Architect: Establish a quality plan and review procedure annually, promoting transparency from bedside to board.
  • Patient Safety Advocate: Initiate a patient safety program consistent with Providence's high-reliability organization approach.
  • Regulatory Compliance Leader: Assure compliance with regulatory standards and integrate these into performance improvement plans.
  • Analytic Strategist: Use data-driven insights to identify key interventions and make informed decisions.
  • Knowledge Cultivator: Develop a knowledge-rich environment that supports continuous improvement and transparency.
  • Progress Monitor: Demonstrate sustainable progress on improvement priorities and report this to executive leadership and governing bodies.
  • Data Integrator: Collaborate with data analytics teams to ensure service line leaders have access to actionable data.
  • Outcome Overseer: Oversee submission and validation of nursing and clinical outcomes data to national programs.
  • Patient Experience Evaluator: Evaluate the impact of patient experience and develop improvement plans to enhance national rankings.
  • Multi-Disciplinary Collaborator: Coordinate efforts with data teams to ensure comprehensive and accurate external data reporting.
  • Strategic Advisor: Provide strategic oversight for organizational performance and ensure performance improvement strategies are implemented.

What You'll Bring:
  • Educational Background: A Master's Degree in a clinical field (e.g., Nursing or equivalent).
  • Experience: 5 years in Performance Improvement and leadership of quality programs, with a preference for experience in multi-hospital collaborations.
  • Certifications: Preferred national certification in performance improvement (e.g., Lean Six Sigma, CPHQ).
  • Technical Proficiency: Strong knowledge of data management and analytics, and proficiency in Microsoft Office.
  • Skills in Change Management: Training in change management, team dynamics, and facilitation.
  • Communication Prowess: Excellent verbal, written, and presentation communication skills.

Why Join Us?
  • Impactful Work: Be a part of an organization transforming healthcare and improving countless lives.
  • Innovative Environment: Unleash your potential with the autonomy to implement your visionary ideas.
  • Collaborative Culture: Work with a talented team of professionals passionate about their work.
  • Dynamic Industry: Embrace the challenges and rewards of a fast-paced, ever-evolving healthcare landscape.
  • Vibrant Community: Enjoy life in a city that boasts stunning natural beauty and a thriving cultural scene.

Ready to Shape the Future of Healthcare? If you're a visionary leader with a passion for healthcare, we encourage you to apply! Join our team and help us create a healthier future for all.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About Providence Health & Services

Providence Health & Services is a not-for-profit Catholic health care system operating multiple hospitals across five states in the Western United States. The system was founded in 1856 by the Sisters of Providence. Providence Health & Services is the largest health care provider in Washington state, employing more than 35,000 people across its hospitals, clinics, and other facilities. The system is known for its focus on community health and wellness, and has been recognized for its commitment to quality care and patient safety. Providence Health & Services is also a leader in medical research and education, with a number of partnerships with universities and other institutions.
Learn more about Providence Health & Services
Size
120,000 employees
Industry
Founded
1859

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