HCA Healthcare

Director Quality

HCA Healthcare$80K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's degree preferred.
  • Experience in managing quality improvement programs in healthcare settings.
  • Strong understanding of regulatory standards and accreditation processes.
  • Proficient in analyzing quality and risk performance data.
  • Demonstrated leadership and collaboration skills across multiple departments.
  • Familiarity with Quality and Performance Improvement software.

Responsibilities

  • Promote patient-centered care through quality management and safety programs.
  • Collaborate with leadership to enhance care excellence and regulatory oversight.
  • Implement and update quality improvement policies and strategic goals.
  • Analyze facility performance data and recommend operational changes.
  • Facilitate projects to meet performance milestones and key indicators.
  • Educate staff on quality initiatives and ensure compliance with standards.
  • Serve as a consultant for performance improvement tools and analytical methods.

Benefits

  • Comprehensive medical coverage with low copays and free telemedicine services.
  • Additional options for dental, vision, life, and disability coverage.
  • 401(k) plan with company match and employee stock purchase options.
  • Free counseling resources for emotional and financial wellbeing.
  • Generous time-off program including paid family leave and disability coverage.
  • Education assistance including tuition and certification support.
  • Free coverage for eligible employees through the Employee Health Assistance Fund.
Full Job Description
Introduction

Are you ready to manage in a new era as a Director Quality where building a healthier tomorrow is more than a job? Our HCA Florida Capital Hospital team is committed to partnership, innovation, legacy and improving more lives in more ways. Share your resume today.

Benefits

HCA Florida Capital Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are dedicated to improving human life. Each year about five percent of all U.S. hospital services happen at an HCA Healthcare facility. Be an impact as a(an) Director Quality where your passion for leading and creativity are valued? We want your knowledge and expertise!

Job Summary and Qualifications

The Director of Quality promotes high quality, patient-centered care by collaborating and supporting aspects of the Quality Management/ Patient Safety Program(s) and Performance Improvement programs across complex organizations (multi-site campus, service lines). The Director ensures the facilitation and utilization of diverse strategies and communication for quality and performance improvement, supporting an integrated framework for monitoring, evaluating, and improving quality of care. The Director collaborates with facility leadership to drive care excellence and supports oversight of the hospital regulatory and accreditation program.

Supports facility-wide standardization in targeted process improvement initiatives and evaluates success through pre-established criteria and measurement tools. Manages project flow and alignment to ensure milestones and key performance indicators are met within defined parameters.

Implements policies, procedures, and objectives. Reviews and updates the Quality Improvement Plan regularly. Supports development, implementation, and review of goals, objectives, and priorities to ensure alignment with hospital strategic plans and compliance with federal, state, and local regulations and standards.

Assists in the establishment of operational performance measurements and the monitoring of trends in key performance indicators to evaluate effectiveness, reliability, and efficiency.

Supports and plays an active role in activities related to care excellence, disease specific care, risk management, patient safety, and other aspects of performance improvement across the facility.

Performs regular analysis of facility quality and risk performance data and makes applicable recommendations for process, system, procedure, and operational changes to improve healthcare value and quality.

Supports and plays an active role in activities concerning the achievement of continuous regulatory and survey readiness. Strategic and operational implementation of regulatory requirements, guidelines, and standards of federal, state, and local licensing agencies, accrediting and certifying organizations.

Maintains Quality and PI software and reporting systems to meet internal and external reporting requirements and surveys. Assists with selection and installation of software applications.

Coordinates with the medical staff office, when applicable, for processing and completeness of medical staff and advance practice professionals for appointment, reappointment, or privileges in accordance with Medical Staff Bylaws, Rules, and Regulations, and policies and procedures. Assists with focused and ongoing professional practice evaluation completeness, when applicable.

Monitors completeness, accuracy, and validity of quality files on medical staff and advance practice professionals.

Participates as an active member of peer review committees; analyzes cases and outcome data and collaborates with physicians to promote and improve practice and optimal patient outcomes.

Maintains close working relationships/partnerships with all clinical and non-clinical hospital departments and the Medical Staff. Collaborates with Division and Corporate entities and external parties to ensure strategic quality and patient safety initiatives are fully executed at the facility level.

Serves as a technical advisor, educator and internal consultant to all hospital management, staff, and physicians on the use of performance improvement tools and techniques, analytical techniques, and statistical applications.

Provides orientation and ongoing education to staff regarding quality and patient safety initiatives; promotes competency, compliance, and performance improvement.

Supports activities of the Quality Committee Board in collaboration with facility leadership.

What qualifications you will need:
  • Bachelors Degree required
  • Master's degree preferred


HCA Florida Capital Hospital is your one-stop solution for all your healthcare needs. We are an accredited healthcare facility with over 1,400 skilled employees and 500+ experienced providers. Our 288-bed, acute-care hospital provides 24/7 Emergency Services in Leon and Gadsden Counties. Our facilities include a state-of-the-art Behavioral Health Center, Cancer Center, Chest Pain Center w/PCI-Resuscitation, Family Center, Heart & Vascular Center, Imaging Services, Neonatal Intensive Care Unit, Orthopedic/Spine Center, Physical Therapy Services, Rehabilitation Center, Stroke Center, Surgical Services, Surgical Weight Loss Center, Network-of-Care Affiliated Physician Practices, and much more. Trust us to give you compassionate care and exceptional service.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
If this is the kind of dynamic growth opportunity that compels you, apply for the Director Quality role. We are interviewing apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About HCA Healthcare

HCA Healthcare Careers

Join the dedicated team at HCA Healthcare, a leading provider in the medical field, and be part of a company known for its exceptional care and commitment to innovation. At HCA Healthcare, we offer a variety of job opportunities that allow professionals to grow their careers in a supportive and diverse environment.

Work You’ll Do

At HCA Healthcare, you will contribute to a culture that values patient care above all. Our team members are equipped with the skills and resources needed to provide outstanding healthcare services. With positions ranging from nursing to administrative roles, HCA Healthcare is actively hiring and offers a dynamic workplace where leadership and professional growth are encouraged.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. HCA Healthcare is a place where you can lead efforts to improve patient outcomes using the latest technologies and practices in the healthcare industry. Our leadership is committed to fostering a culture of diversity and inclusion, ensuring all team members can thrive.

Professional Growth and Development

HCA Healthcare believes in nurturing the growth of its employees through robust professional development and training programs. Whether you are just starting your career or are a seasoned professional, we provide the tools and training necessary to advance your skills and take on new challenges. Explore our wide range of career paths and find the position that best suits your skills and passions.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From comprehensive health insurance to retirement plans and employee wellness programs, HCA Healthcare takes care of its team. Our inclusive culture and commitment to work-life balance make HCA Healthcare a desirable place to work.

Internship and Networking Opportunities

For those new to the healthcare field, HCA Healthcare offers internship programs that provide real-world experience and a pathway to full-time employment. Additionally, our extensive professional network allows for endless networking opportunities, helping you to build relationships and advance your career.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with HCA Healthcare? Prepare your resume, sharpen your interview skills, and apply today to become part of a team that’s dedicated to improving lives.

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Learn more about HCA Healthcare
Size
204,000 employees
Market Cap
$67.9 billion
Industry
Net Income
$3.7 billion
Founded
1968
5 Year Trend
+7.2%
Revenue
$51.5 billion
NASDAQ

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