The Director of Program Management & Continuous Improvement owns TaylorMade's Global Programs function and drives operational improvement worldwide. This leader establishes and maintains a single, consistent methodology for global initiatives sponsored across the organization, and directly leads a team of Program Managers and Continuous Improvement Analysts who align stakeholders, set project expectations, and execute plans. The Director partners regularly with regional leadership to reprioritize against shifting business needs, and ensures new cross-functional processes launch on time and on budget across all channels and regions.
Essential Functions and Key Responsibilities:- Direct global Project & Program Management team's prioritization and maintenance of the project portfolio.
- Own cost, schedule, and performance for company programs and major program subsystems.
- Manage the budget for process improvement initiatives, ensuring effective resource allocation.
- Monitor and continuously improve TaylorMade's global Strategy Deployment process and structure.
- Manage the global Knowledge Transfer Center for Strategy Deployment & Initiative Management.
- Execute the global PM strategy - break down regional silos, build and scale best practices, and develop supporting procedures, systems, and tools.
- Own Executive Program Management SteerCo, formalizing executive sponsorship and prioritization.
- Build and maintain a rolling roadmap of projects required to deliver regional strategic initiatives.
- Lead, mentor, and manage a team across multiple locations, direct and indirect.
- Align with stakeholders on project scope, expected benefits, cost, resourcing, and timelines.
- Report project status to stakeholders and sponsors, proactively identifying and closing gaps.
- Define global standard work and templates for the formal project management process.
- Establish and track KPIs to measure program success and impact.
- Own reporting infrastructure and analytics standards supporting program KPIs and broader functions.
- Partner across departments to understand processes, surface challenges, and implement solutions.
- Lead change management planning & execution for major systems and process transitions (ERP/WMS/OMS)
- Coordinate governance across implementation vendors & partners on major cross-functional programs.
- Lead annual skill-building programs (Green Belt, coaching, facilitation, etc.).
- Foster a culture of lean thinking and data-driven continuous improvement.
- Performs other related duties and assignments as required.
Knowledge and Skills Requirements:- Excellent interpersonal and written/verbal communication skills
- Skilled at scoping projects - benefits, resources, capital/operational expense, timeframes
- Able to lead solution implementation in areas outside direct scope of responsibility
- Able to guide non-technical stakeholders to technical solutions
- Strong financial and business acumen; highly organized and detail-oriented
- Advanced resource management, analytical, and decision-making skills
- Strong problem-solving skills across any area of the business
- Proficient in Microsoft Office (Excel, PowerPoint, Project, Visio)
- Able to inspire teams and deliver constructive feedback that drives positive outcomes
- Experience implementing or supporting major ERP/WMS systems (Infor experience a plus)
- Experience with Business Objects or Domo preferred
Education, Work Experience, and Professional Certifications:- Bachelor's degree in Business, Engineering, or related field
- 12+ years of PM experience leading complex, large-scale projects and programs
- 5+ years in a leadership capacity
- Extensive experience facilitating cross-functional teams
- Experience with project management applications required; ClickUp preferred
- PMP, Six Sigma Black Belt, and Lean certifications preferred
Work Environment / Physical Requirements:- Requires frequent travel (~25%), primarily within the US with occasional international travel
- Normal office and production floor conditions
- Exposure to fumes, solvent, dirt, dust, and noise
- May be exposed to changing temperature conditions
- Physically able to lift 30 lbs., bend, stoop, reach, and perform routine tasks as required.
- Ability to stand for prolonged periods of time
TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected annual base pay range for this position is $190,000 - $210,000. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.
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