Capital One Financial Corporation

Director, Product Management - PULSE ATM Experience

Capital One Financial Corporation$209K — $239K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in any field
  • At least 5 years of Product Management experience
  • Experience in translating business strategy into consumer-facing digital products
  • 4+ years of experience in Debit or ATM domains

Responsibilities

  • Define strategic roadmap for ATM products
  • Lead transformation of global cardholder experience
  • Establish proactive operational procedures and partner governance
  • Harmonize priorities through cross-functional collaboration
  • Drive operational excellence and risk management
  • Facilitate portfolio intake with stakeholders

Benefits

  • Comprehensive health benefits
  • Financial wellness programs
  • Incentive compensation options including bonuses
  • Inclusive workplace culture
  • Support for total well-being
Full Job Description
Director, Product Management - PULSE ATM Experience

About the Team
As a member of the PULSE team within the Global Payments Network, you will define the strategic roadmap for ATM products and lead the transformation of the global cardholder experience. Your role involves establishing proactive operational procedures, effective partner governance, and robust monitoring frameworks to ensure seamless issue remediation. You will collaborate cross-functionally to harmonize priorities, optimize the ATM locator experience, and influence product strategy through data-driven insights. By facilitating portfolio intake and maintaining strong stakeholder partnerships, you will drive operational excellence, risk management, and alignment across the organization.

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

  • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

  • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

  • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

  • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

  • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

  • Bachelor's degree in any field and at least 5 years of Product Management experience

Preferred Qualifications:

  • Experience translating business strategy and analysis into consumer facing digital products

  • 4+ years of experience in Debit or ATM domains

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Houston, TX: $209,500 - $239,100 for Director, Product ManagementMcLean, VA: $230,400 - $263,000 for Director, Product Management


New York, NY: $251,400 - $286,900 for Director, Product Management


Richmond, VA: $209,500 - $239,100 for Director, Product Management








Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

About Capital One Financial Corporation

Chevy Chase Bank is the greater Washington region's largest locally-owned banking institution providing a complete array of financial products and services to consumers and businesses in Maryland, Virginia, and the District of Columbia. The Bank, which is headquartered in Bethesda, Maryland, has approximately 250 branches and over 1,000 ATMs, more than anyone else in the greater Washington market. Chevy Chase Bank currently has over $16 billion in assets and services over 1 million customers. For more information about Chevy Chase Bank, please visit chevychasebank.com.

Capital One Financial Corporation Careers

Join the vibrant team at Capital One Financial Corporation, a leader in the financial services industry, where innovation meets purpose-driven leadership. As one of the most forward-thinking companies in banking, Capital One is the perfect place to jumpstart or advance your career with a myriad of job opportunities in various fields.

Work You’ll Do

At Capital One, we are committed to excellence and setting our team members up for success. By joining our dynamic team, you will engage in meaningful work that makes a real difference. From developing cutting-edge technology to crafting personalized financial solutions, every position at Capital One is geared towards redefining the future of banking.

Innovate and Lead

Capital One is not just a company; it's a hub of innovation and leadership. We empower our professionals to lead with their ideas and see them come to life. Our culture thrives on diversity and the unique perspectives each team member brings. Here, your skills in networking, problem-solving, and leadership will not only be valued but also nurtured through professional development and diversity training.

Grow Your Career

Capital One is deeply invested in the growth and development of its employees. With robust training programs, mentorship, and resources for professional enhancement, we ensure that your career trajectory aligns with your personal and professional goals. Whether it’s rising through the ranks or switching tracks via internal job opportunities, your growth is our priority.

Internship and Employment Opportunities

For those starting their journey, Capital One offers enriching internship programs that provide a glimpse into the culture and work ethic that drives our success. Interns gain hands-on experience, valuable insights, and the opportunity to network with leaders across the company. For seasoned professionals, we offer positions that challenge your expertise while encouraging balance and innovation.

Benefits and Culture

Choosing to work at Capital One means opting for a lifestyle where your well-being is prioritized. Our benefits package is designed to support you both at work and in your personal life, encompassing health, finance, and family. The inclusive culture at Capital One ensures that everyone, regardless of background, has the opportunity to thrive.

Join Our Team

Explore the various career paths available at Capital One and discover how your skills and passions can align with our mission. We are continuously hiring across multiple disciplines, eager to welcome curious, creative, and driven individuals to our team.

Stay Connected

Keep up to date with the latest in career opportunities and company news by joining our network. Tailor your job alerts to match your career preferences and get insider tips that can transform your application process, from crafting your resume to acing your interview.

Search Capital One Jobs

Ready to take the next step in your career? Search open positions that match your skills and interests. At Capital One, your next job opportunity could be the gateway to a fulfilling and prosperous career.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Capital One Financial Corporation is not just a company—it's a place where you can make an impact. Discover the opportunities waiting for you in a career at Capital One. Join us and shape the future of banking with your vision, skills, and enthusiasm.
Learn more about Capital One Financial Corporation
Size
51,500 employees
Market Cap
$34.1 billion
Industry
Net Income
$2.7 billion
Founded
1994
5 Year Trend
+2.4%
NASDAQ

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