USAA

Director, Product Management - Loss Forecasting/ Allowance for Credit Losses

USAA$143K — $273K *
Tampa, FL 33647In-Person
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 8 years in Financial Services with forecasting infrastructure
  • 4 years in product management or strategic management
  • 3 years of team leadership or management experience
  • Experience in product strategies and roadmaps
  • Knowledge of Product Development Life Cycle (PDLC)
  • Proficiency in analytical coding languages like Python, SAS, or SQL

Responsibilities

  • Communicate product value to Distribution organization
  • Deliver sales support across all distribution channels
  • Develop new products and enhance existing offerings using Agile
  • Evaluate performance metrics for market opportunities
  • Gather data to support product strategy formulation
  • Develop communications for product and pricing strategies
  • Lead a team through recruiting, development, and performance management

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) and pension plans
  • Life insurance and parental benefits
  • Adoption assistance
  • Paid time off and 16 paid volunteer hours
  • Wellness programs and career planning support
  • Continuing education assistance
Full Job Description
The Opportunity

As a dedicated Director, Product Management, you will lead a team to design, implement and maintain an infrastructure in support of Allowance for Credit Losses, Credit Risk Stress Testing, and Credit Loss Forecasting.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.

Relocation assistance is available for this position.

What you'll do:
  • Responsible for communicating and promoting the product value proposition to Distribution organization.
  • Ensures product team delivers sales support to all distribution channels (e.g., .com, mobile, contact center) so that the product is properly positioned to customers (sales tool and collateral development, sales training, etc.).
  • Develops new product or sales offerings and enhanced features/services to existing product or sales offerings utilizing Agile methodologies to deliver innovative solutions.
  • Leads research, analysis and evaluates performance metrics to drive recommendations for market opportunities or product enhancements.
  • Leverages resources to gather data and member information to support formulation of product strategy and acquire competitive intelligence.
  • Partners with appropriate stakeholders to develop communications for product and pricing strategies to key stakeholders and committees within the respective Function, Line of Business, and across the association.
  • Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
  • Interprets performance results to inform product or sales forecast and planning.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.


What you have:
  • Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
  • 8 years of relevant industry experience in Financial Services including direct experience implementing forecasting infrastructure.
  • 4 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance).
  • 3 years of direct team lead or management experience.
  • Experience developing product strategies, product plans and product roadmaps.
  • Demonstrated experience in developing, deploying and supporting product and/or integrated suite of products.
  • Knowledge and application of Product Development Life Cycle (PDLC).
  • Experience leading an agile product development process, managing multiple products simultaneously.
  • Exceptional communicator and engaging storyteller with a flair to communicate effectively with executives.
  • Proven knowledge of relevant laws, rules and regulations, such as mentorship and requirements associated with OCC Heightened Standards.
  • Working knowledge of current analytical coding languages such as Python, SAS, or SQL.


What sets you apart:
  • Experience designing, building, maintaining, and implementing a forecasting infrastructure in support of Allowance for Credit Losses, Credit Risk Stress Testing, and Credit Loss Forecasting.
  • Deep understanding of Data and Statistical Model Implementation infrastructure.
  • Experience crafting business requirements by closely working with business stakeholders and technical delivery teams to build effective solutions.
  • Experience addressing senior management-level audiences and committees with ability to quickly summarize and communicate topics to a non-technical audience.
  • In-depth knowledge of risk frameworks, including risk governance; risk strategy; risk appetite; process, risk and control analysis; control effectiveness measurement; risk management coverage plan.
  • Broad knowledge of the laws, rules and regulations governing large consumer banks.
  • Proven leadership skills with ability to deepen relationships and build partnerships across lines of business and key functional support areas including first-line risk, financial management, audit services, and other areas of independent risk management.


The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation range: The salary range for this position is: $143,320- $273,930

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

About USAA

United Automobile Insurance Company (UAIC) was incorporated on March 2, 1989 in Miami Gardens, FL to provide a high quality and low cost insurance product to the non-standard automobile insurance market. The company is family owned and it is one of the largest privately held property and casualty insurance companies in the United States.UAIC has a world class information technology department. Their web technology is rated year after year as the easiest to use and most dependable by our agents.

USAA Careers

Joining USAA means becoming part of a family that welcomes diversity and is built on a culture of service and innovation. Our team of professionals is dedicated to providing exceptional service to our members, and we are always looking for passionate individuals to join our dynamic team. Whether you're starting your career or looking to grow professionally, USAA offers a range of job opportunities across various fields. Work You'll Do At USAA, we offer more than just jobs; we offer careers that make a difference. With a variety of positions available, from customer service to IT, you can find the perfect fit for your skills and interests. Our commitment to professional growth means we support your journey through leadership development programs, professional networking opportunities, and diverse career paths. USAA's commitment to innovation and leadership in the financial services industry makes it the ideal place to advance your career. We empower our employees to lead projects and initiatives that transform our services and operations. Internship Programs Kickstart your career with a USAA internship. Our internships provide invaluable workplace experience and a chance to see what a career at USAA really looks like. Interns at USAA gain hands-on experience, working alongside seasoned professionals on real projects that affect our members' lives. Benefits and Culture USAA recognizes that job satisfaction extends beyond the office. That's why we offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. Benefits include comprehensive health care, retirement plans, and generous paid time off. Moreover, our inclusive culture is one of our greatest strengths. We are committed to diversity training and creating an environment where all employees can thrive. USAA's culture is built on a foundation of respect, integrity, and responsibility. Join Our Team Ready to take the next step in your career? Explore the employment opportunities at USAA today. We are hiring creative, curious, and motivated individuals who are ready to make a difference. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique skills. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at USAA. Subscribe to our careers blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting you at USAA. Join a company that values leadership, innovation, and commitment to service. Start your journey with USAA today, where your future is waiting to be written.
Learn more about USAA
Size
35,700 employees
Industry
Founded
1989

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