Job Description
The Director Pricing, Quill leads the company's enterprise pricing strategy and operations to maximize revenue, profitability, competitiveness, and customer value. The role combines strategic leadership with operational execution, partnering across departments to develop data-driven pricing decisions and ensure accurate pricing across all sales channels. The Director Pricing serves as a strategic business partner to Merchandising, Sales, Finance, Marketing, and Senior Leadership teams to establish pricing frameworks, govern pricing policies, and deliver actionable insights that drive business performance. The role is accountable for pricing execution across multiple digital channels, including Quill.com, marketplaces, contract pricing programs, and other customer-facing platforms.
Key Responsibilities
• Develop Pricing Strategy
o Create and execute enterprise pricing strategies that drive revenue growth, profit margins,
market share, and customer acquisition.
o Establish pricing policies, governance, methodologies, and performance metrics.
o Advise executive leadership on pricing opportunities, risks, and market trends.
• Lead Pricing Operations
o Oversee end-to-end pricing execution across all products and channels.
o Manage price updates, pricing exceptions, audits, approvals, and governance.
o Improve pricing processes through automation and operational efficiencies.
• Manage Digital & Marketplace Pricing
o Develop pricing strategies for e-commerce and marketplace channels.
o Monitor competitor pricing, marketplace trends, and pricing algorithms.
o Balance competitiveness, profitability, and channel-specific requirements.
• Drive Pricing Analytics
o Lead competitive pricing analysis, price monitoring, and market intelligence.
o Analyze pricing elasticity, promotional effectiveness, margins, and customer behavior.
o Translate complex data into actionable recommendations for senior leadership.
• Collaborate Cross-Functionally
o Partner with Merchandising, Sales, Finance, Marketing, Technology, and Sr. Leadership.
o Support customer pricing programs and pricing technology enhancements.
o Provide strategic pricing insights to support business decisions.
• Ensure Compliance & Continuous Improvement
o Establish pricing controls and governance to ensure policy and regulatory compliance.
o Continuously improve pricing accuracy, efficiency, and scalability
Basic Qualifications
• Bachelor's degree in a relevant field.
• 10+ years of professional experience in pricing, merchandising, finance, analytics, revenue
management, or related disciplines.
• 5+ years of leadership experience managing teams and developing talent.
• Experience developing and executing pricing strategies that support revenue growth and
profitability objectives.
• Experience managing large-scale pricing operations across multiple product categories or
business segments.
• Demonstrated experience partnering with senior leaders across merchandising, sales, finance,
and operations functions.
• Advanced proficiency in pricing analytics, financial analysis, and performance measurement.
• Experience utilizing pricing, business intelligence, or analytics tools to support decision-making.
• Proven ability to lead cross-functional initiatives and influence stakeholders without direct
authority.
• Experience presenting business recommendations and performance insights to senior
leadership.
Preferred Qualifications
• Master's degree (MBA or related discipline).
• 10+ years of pricing leadership experience in e-commerce, retail, distribution, marketplace, or
omnichannel environments.
• Experience managing pricing across digital commerce channels and third-party marketplaces.
• Experience leading pricing automation, optimization, or transformation initiatives.
• Demonstrated success improving gross margin, pricing effectiveness, or revenue performance
through strategic pricing programs.
