Director, People and Culture

Lee Valley Tools

$100K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary education in Human Resources or Business Administration; CHRP, CHRL, or equivalent preferred.
  • 7+ years of progressive HR experience, including advising senior leaders.
  • Broad HR leadership experience across various functions such as employee relations and talent management.
  • Strong knowledge of employment legislation in multiple Canadian jurisdictions.
  • Experience in multi-site organizations and improving HR processes.

Responsibilities

  • Develop and implement HR priorities aligned with the organization's strategy.
  • Advise and coach people managers on workforce planning and employee relations.
  • Establish strong relationships across the organization with sound judgment and discretion.
  • Provide practical solutions considering business needs, employee requirements, and legislative obligations.
  • Identify workforce trends and opportunities using HR data and employee feedback.
  • Lead and develop the HR team, setting clear priorities and compliance expectations.

Benefits

  • Competitive compensation program with health and dental benefits.
  • Paid vacation and sick leave for work-life balance.
  • Lee Valley employee discount.
  • Supportive, family-oriented environment fostering learning and growth.
Full Job Description
POSITION SUMMARY

The Director, People and Culture leads the Human Resources function and is responsible for developing and delivering people strategies, programs and practices that support the organization's objectives. As a trusted advisor to senior leaders, the Director brings an organization-wide perspective to workforce planning, organizational effectiveness, talent, employee relations.

Most importantly, the Director is responsible for cultivating a positive and deliberate culture. The organization views its culture as an important market differentiator and a key component of its reputation among employees, customers and the broader business community.

The Director leads a lean HR team and is accountable for the quality, consistency and timely delivery of HR services. The role combines strategic thinking and functional leadership with practical execution. The Director will both manage the work of the function and personally deliver key HR activities. The successful candidate will establish priorities, strengthen processes and build organizational capability while remaining directly involved in employee matters and important operational deliverables.

With a strong understanding of employment legislation and best practices, the Director ensures that people-related decisions are thoughtful, practical, compliant and aligned with the needs and values of the organization.

KEY RESPONSIBILITIES
  • Develop and implement HR priorities that support the organization's strategy and evolving business needs and support employees throughout the employee life cycle. Advise the organization on initiatives that strengthen leadership capability, employee engagement, retention and organizational culture.
  • Advise, coach and challenge all people managers on organizational structure, workforce planning, employee relations, performance, development and team and leadership effectiveness.
  • Establish strong relationships across the organization through credibility, sound judgment, discretion and consistent follow-through.
  • Consider the organization-wide implications of people decisions and recommend practical, sustainable solutions. Provide thoughtful, balanced advice that considers business requirements, employee needs, organizational values, risk and legislative obligations.
  • Identify workforce trends, risks and opportunities using HR data, business insight and employee feedback.
  • Lead and develop the HR team, setting clear priorities, accountabilities, compliance expectations and service standards, while actively contributing to the day-to-day delivery of HR services.

QUALIFICATIONS

Education and Experience
  • Post-secondary education in Human Resources, Business Administration or a related discipline; a CHRP, CHRL or equivalent designation is preferred.
  • At least seven years of progressive HR experience, including advising senior leaders and leading an HR function or team.
  • Broad HR leadership experience across employee relations, talent management, compensation, benefits, organizational effectiveness and HR operations.
  • Strong knowledge and practical application of employment legislation across multiple Canadian jurisdictions.
  • Experience in a multi-site organization and improving HR processes and systems is preferred.

Leadership Capabilities
  • Strategic and systems thinker who can translate organizational objectives into practical people priorities.
  • Credible advisor and people leader who influences, coaches, sets clear direction and builds accountability.
  • Sound judgment and discretion in complex, sensitive and confidential matters.
  • Organized and responsive, with the ability to balance competing priorities, strategic initiatives and hands-on execution.
  • Strong written and verbal communication skills, with a high degree of professionalism and integrity.

What we offer:

  • A competitive compensation program, including base salary, comprehensive health and dental benefits, and a matching group retirement savings plan.
  • Paid vacation and sick leave to support your well-being and work-life balance.
  • A generous Lee Valley employee discount.
  • A supportive, family-oriented environment that encourages learning, growth, and long-term development.


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