Northwell Health

Director Patient Care Services - Critical Care & Med/Surg

Northwell Health • $143K — $265K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's required; Master's in Nursing or related field preferred.
  • 5+ years of Nursing Leadership experience needed.
  • Active Connecticut RN License required.
  • Nursing Executive Certification preferred.
  • Membership in a professional healthcare/nursing organization is a plus.

Responsibilities

  • Plan and evaluate nursing practice standards across all units.
  • Oversee personnel supervision to ensure quality patient care.
  • Provide mentorship and foster teamwork in a supportive environment.
  • Drive organizational goals and recommend strategic growth targets.
  • Manage departmental finances to optimize resource utilization.
  • Enhance communication between departments for clinical operations.
  • Ensure compliance with quality regulations and implement safety initiatives.

Benefits

  • Collaborative work atmosphere with a focus on mentorship.
  • Opportunities for professional development and training.
  • Commitment to diversity and employee engagement.
  • Support for shared governance participation among nursing staff.
Full Job Description
SUMMARY :

Under the direction of the VP/CNO, develops, implements, and monitors the patient care delivery system and related nursing practice standards in collaboration with the nursing management team. Responsible for the quality of patient care and provides leadership, planning, coordination, direction, and evaluation of operations. Accountable for leading quality, financials, employee engagement, and patient experience in alignment with the organization's strategic goals.

SPAN OF CONTROL:
RESPONSIBILITIES AND STANDARDS:
1. Under the direction of the VP/CNO, will plan, organize, direct, and evaluate nursing practice standards for all units.
2. Assumes 24/7 accountability for the supervision of personnel and facilitates optimal patient care through the appropriate use of resources to provide safe, quality care.
3. Provides mentoring, coaching, feedback and fosters teamwork in a positive work environment to achieve quality services with a high level of employee engagement. Values and supports diversity.
4. Leads and is accountable for reaching organizational goals. Provides recommendations to the VP/CNO for strategic growth targets.
5. Assumes responsibility for effective fiscal management of department to ensure proper utilization of financial resources. Demonstrates ability to analyze and understand data in order to support and justify business decisions.
6. Facilitates interdisciplinary and interdepartmental communication for effective operation of clinical
services. Works collaboratively with all internal and external constituencies.
7. Collaborates with Quality Department Leadership to ensure regulatory compliance with standards through policies and practices. Is responsible for the quality of services provided including identification of performance improvement and patient safety
opportunities, in addition to developing, implementing, monitoring and evaluating quality and safety
initiatives.
8. Assumes responsibility for developing and maintaining an environment which supports service excellence, and is a role model for staff, patient, and family interactions.
9. Fosters an environment that encourages open communication. Assumes responsibility for communication to ensure that information is shared for effective operations and to promote positive employee relations.
10. Where Collective Bargaining Agreements exist, partner with Human Resources to provide guidance for the nursing management team in maintaining a standardized approach to employee engagement and labor relations. Will actively participate in labor relation negotiations and labor management activities.
11. Assumes responsibility for personal and professional development to ensure current knowledge in the profession/position. Demonstrates ability to translate evidence based data into practice.
12. Collaborates with the Department of Professional Development to identify and develop educational programs to maintain the skill set of staff and foster professional growth.
13. In collaboration with the Department of Professional Development, supports the participation of nursing leadership and staff in the shared governance model and is an active participant. Acts as a mentor and leader for nurses in their understanding of the shared governance model.
14. Additional duties as assigned.

JOB QUALIFICATIONS:

Education: BSN or Advanced degree in nursing required. Master's Degree in Nursing or related fields required.

Experience: At least five years of experience in Nursing Leadership with comparable scope.
Nursing Executive Certification preferred. Membership in a Healthcare/Nursing professional organization preferred.

License: active Connecticut RN License

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Credentials:RN

Company: Danbury Hospital

Org Unit: 158

Department: Nursing Administration

Exempt: Yes

Salary Range: $68.81 - $127.79 Hourly

About Northwell Health

Northwell Health is a non-profit healthcare organization that provides clinical care, research, and medical education in New York. It is the largest healthcare provider and private employer in the state of New York, with over 72000 employees. Northwell Health has 23 hospitals and more than 700 outpatient facilities, as well as a medical school and a research institute. The organization was founded in 1997 as North Shore-Long Island Jewish Health System and changed its name to Northwell Health in 2015.
Learn more about Northwell Health
Size
72,000 employees
Industry
Founded
1997

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