Merck & Co, Inc

Director, Operations - Pharm Ops

Merck & Co, Inc$173K — $272K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in a relevant scientific/technical discipline.
  • 10+ years of experience in pharmaceutical or biotechnology manufacturing.
  • Leadership experience in manufacturing, quality or technical operations.
  • Proven ability to manage teams and projects in complex environments.
  • Strong knowledge of cGMP and quality regulatory standards.
  • Experience with operational planning and site ramp-up activities.
  • Effective communication and change leadership skills.

Responsibilities

  • Serve on the Site Leadership Team to align priorities with company strategy.
  • Establish tactical and strategic plans for operational success.
  • Lead development of the future-state operating model for the site.
  • Support site start-up and operational readiness activities.
  • Ensure compliance with safety and quality standards in operations.
  • Drive performance evaluations and continuous improvement initiatives.
  • Lead and develop a high-performing team culture.

Benefits

  • Opportunity to shape the future of a new manufacturing facility.
  • Contribute to the delivery of high-quality medicines.
  • Collaborate with cross-functional teams and external partners.
  • Engage in a culture of accountability and continuous learning.
Full Job Description

Job Description

Reports To:

Site Ops Lead

Job Purpose:

The Director, IPT Leader, Pharm Ops provides leadership, technical and operational expertise to the Integrated Process Team (IPT) supporting the Pharmaceutical Operations manufacturing value stream at the Elkton, VA site. This role is accountable for shaping the future operating model for our new small molecule pharmaceutical manufacturing facility, including project and site readiness, organizational design, and the establishment of operating rhythms, governance, IPT culture, Ways of Working, and performance standards.

In the early project phases, the incumbent will lead strategic and tactical planning, cross-functional coordination, and project management activities required to support successful site build-out and operational ramp-up. As the site matures, the role will transition into full IPT leadership, accountable for safe, compliant, reliable, and efficient pharmaceutical operations, delivery performance, continuous improvement, stewardship, and people development. The incumbent serves as a member of the site leadership team and ensures alignment of site priorities with divisional and company strategies.

Primary Responsibilities:

Site Leadership and Strategy

  • Serve as a member of the Site Leadership Team and help align IPT priorities with site and company strategy.

  • Provide direction to establish tactical and strategic plans that support Pharm Ops ramp-up and long-term operational success.

  • Partner across the site and with above-site teams to ensure strong coordination, decision-making, and execution.

  • Represent the IPT and the site as needed with internal stakeholders and external partners.

Future-State Operating Model and Ramp-Up

  • Lead the development of the future-state operating model for Pharm Ops at Elkton, VA.

  • Support site start-up, ramp-up, and operational readiness activities through project leadership and cross-functional coordination.

  • Help define organizational structure, organizational culture, operating rhythms, governance, and capability needs for the evolving site.

  • Ensure readiness plans, risk assessments, and implementation plans are developed and executed effectively.

Operations Excellence and Delivery

  • Ensure safe, compliant, reliable, and right-first-time pharmaceutical operations in support of production and supply objectives.

  • Lead operational reviews and daily management routines to maintain visibility to performance, issues, and priorities.

  • Drive structured problem solving and the use of performance metrics to identify trends, action plans, and opportunities for improvement.

  • Support production planning, resource deployment, and issue resolution to meet site objectives.

  • Promote lean thinking and continuous improvement to improve flow, throughput, right-first-time performance, and operational stability.

Financial Stewardship

  • Support and/or own budget planning and financial stewardship for the IPT, including operating and capital spend.

  • Partner with site leadership to identify opportunities for productivity, efficiency, and cost improvement.

  • Ensure resources are allocated effectively to support current and future business needs.

Quality and Safety Stewardship

  • Promote a strong quality culture and support a state of permanent inspection readiness.

  • Ensure cGMP compliance and effective management of deviations, investigations, and corrective actions.

  • Partner with Quality, EHS, Engineering, Technical, and Supply Chain teams to support site priorities and maintain strong compliance standards.

  • Ensure appropriate training, documentation, and change management practices are in place to support safe and compliant operations.

  • Champion a strong safety culture and support risk management activities across the IPT.

People Leadership

  • Lead, coach, and develop a team of leaders and contributors to build a high-performing organization.

  • Foster a culture of accountability, collaboration, empowerment, and continuous learning.

  • Support talent development, succession planning, and ongoing skill-building within the IPT.

  • Communicate clearly and regularly to align the team around priorities, expectations, and performance.

Minimum Required Education, Experience:

  • Bachelor’s degree in Chemistry, Chemical Engineering, Pharmaceutical Sciences, Engineering, or a related scientific/technical discipline.

  • 10+ years of relevant experience in pharmaceutical, biotechnology or other regulated manufacturing environments.

  • Leadership experience in one or more of the following areas: Manufacturing, Technical Operations, Quality Operations, Engineering, and/or Production Planning.

  • Experience leading teams with direct and indirect reports.

  • Strong knowledge of cGMP, quality systems, regulatory readiness, and safety/environmental practices.

  • Demonstrated experience with operational planning, project leadership, or site ramp-up/start-up activities.

  • Proven ability to lead in complex environments and manage multiple priorities across functions.

  • Strong business acumen and experience with financial stewardship and resource planning.

  • Experience applying Lean Six Sigma, continuous improvement, and structured problem-solving tools.

  • Effective communication, coaching, and change leadership skills.

Preferred Qualifications:

  • Master’s degree in Science, Engineering, Business, or a related discipline.

  • Experience in small molecule pharmaceutical manufacturing or oral solid dose operations.

  • Prior experience supporting a manufacturing site start-up, transformation, or ramp-up.

  • Experience developing future-state operating models, organizational structures, or operational governance systems.

  • Lean Six Sigma certification or deep practical application of Lean tools.

  • Experience in a highly matrixed global manufacturing environment.

  • Demonstrated success in talent development, employee engagement, and succession planning.

  • Experience with capacity planning, capital planning, supply planning, and S&OP.

  • Familiarity with inspection readiness, deviation management, and broader quality systems in a regulated environment.

  • This is a unique opportunity to help define and lead the future of a growing small molecule site from the ground up. You’ll have the chance to influence how the site operates, build a strong team, and contribute to the delivery of high-quality medicines for patients around the world.

  • If you are a strategic leader with deep operational experience, a passion for developing teams, and a strong commitment to quality and excellence, we encourage you to apply.

#ELKVACOE

Required Skills:

Adaptability, Adaptability, Biopharmaceutical Industry, Business Acumen, Business Agility, Data Analysis, Decision Making, DP Operations, Financial Budgeting, GMP Compliance, Lean Manufacturing, Manufacturing Quality Control, Manufacturing Support, Operational Excellence, Organizational Culture, People Leadership, Process Optimization, Production Management, Production Planning, Production Scheduling, Project Leadership, Project Management, Regulatory Compliance, Results-Oriented, Small Molecule Synthesis {+ 2 more}

Preferred Skills:

Current Employees apply

Current Contingent Workers apply

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

D

About Merck & Co, Inc

Schering-Plough Corporation is a major U.S.-based manufacturer of pharmaceuticals. It operates in three segments: Prescription Pharmaceuticals, Animal Health, and Consumer Health Care. Schering-Plough develops products targeting on allergy, cancer, hepatitis, cardiovascular, central nervous system, respiratory system, and more.  It was founded in 1851 by Ernst Christian Friedrich Schering as Schering AG in Germany. Schering-Plough manufactured several pharmaceutical drugs, the most well-known of which were the allergy drugs Claritin and Clarinex, an anti-cholesterol drug Vytorin, and a brain tumor drug Temodar. It also developed drugs targeting on central nervous system and the respiratory system. Schering Plough also owned and operated the major foot care brand name Dr. Scholl's and the skin care line Coppertone. These also became a part of the new company. Schering-Plough was a full member of the European Federation of Pharmaceutical Industries and Associations (EFPIA), a membership which is also maintained by the new Merck.

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Learn more about Merck & Co, Inc
Size
68,000 employees
Market Cap
$282.6 billion
Industry
Net Income
$7 billion
Founded
1668
5 Year Trend
+4.1%
Revenue
$47.9 billion
NASDAQ

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