About the PositionCRI is seeking a Director of Supply Chain to lead purchasing, warehousing, logistics, and inventory operations across our US and Canada functional warehouses and engaged 3PL locations. This role owns day-to-day execution and drives process development and continuous improvement across the supply chain function.
Key Responsibilities- Oversee purchasing, warehousing, logistics, and inventory functions across all US and Canada facilities and 3PL partners
- Manage and develop direct reporting managers for functional areas, including their direct reports
- Provide day-to-day oversight and direction for warehouse and purchasing operations
- Design, implement, and improve supply chain processes to increase efficiency and accuracy
- Ensure inventory accuracy and optimal stock levels across all locations
- Manage relationships and performance of 3PL warehouse partners
- Partner with VP of Supply Chain on strategic planning, budgeting, and network design
- Monitor and report on KPIs for purchasing, warehousing, and logistics performance
- Ensure compliance with safety, quality, and regulatory standards across facilities
- Collaborate cross-functionally with Sales, Operations, and Finance to support business needs
Education and Experience- 5+ years of experience in supply chain, purchasing, warehousing, or logistics management
- Experience managing managers/multi-site or multi-team operations
- Experience working with 3PL partners
- Strong process improvement and project management skills
- Proven ability to lead and develop teams
- Strong ERP or WMS experience required; NetSuite experience preferred
- Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
- Experience using Smartsheet for project management, tracking, reporting, and cross-functional collaboration preferred.
- Client-facing experience with the ability to effectively manage relationships with customers, vendors, and external partners.
- Bachelor's degree in Supply Chain, Business, or related field preferred (or equivalent experience)
Key Competencies/Behaviors- Leadership & Team Development - Effectively leads, coaches, and develops managers and team members while fostering accountability, engagement, and high performance.
- Operational Excellence & Continuous Improvement - Identifies opportunities to improve processes, increase efficiency, and drive scalable operational results.
- Strategic Problem Solving - Analyzes complex issues, makes sound decisions, and implements effective solutions in a fast-paced environment.
- Collaboration & Relationship Management - Builds strong partnerships across departments and with external vendors, 3PL providers, and customers.
- Project & Change Management - Successfully manages multiple priorities, projects, and organizational changes while meeting deadlines and business objectives.
Core Values The ideal candidate represents these six core values:
- Passionate: We are a group of passionate people. This is the best way to describe TEAM CRI. We work hard and have fun along the way!
- Respectful: We value diversity, merit and unique contributions. We foster a trusting, open and inclusive environment. We treat our clients, partners and our team in a manner that reflects these values.
- Do the Right Thing: We do what we say we will do. Our actions shall always be fully transparent and genuine. Our dealings with clients, co-workers and partners must always be conducted with honesty.
- Helps First: We are stronger when we work together. We help first-whether it's with our clients or our internal teams.
- Nimble Minded: When conventional thinking and processes fail, we want to be the first to provide fresh ideas and solutions. We break through adversity and respond quickly.
- Expects Excellence: We will measure performance and are accountable for results. We are committed to getting it right.
BenefitsCompany paid individual portion of Medical, Dental, Life, Long and Short-Term Disability insurances; access to participate in company Vision insurance and other voluntary benefit programs; eligibility for a high-deductible health plan (HDHP) with HSA option, including HSA company contribution, FSA, DCFSA; 401(k) program, including company paid match of up to 3% of annual salary; paid time off and holiday pay. May be subject to change based on open enrollment periods or at the Company's discretion.
We look forward hearing from you!
