Director of Strategic Accounts

Emerald Technologies

$120K — $150K *
US-AnywhereRemote in United States
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree (BA) from a four-year college or university.
  • 10+ years related experience in strategic customer management or equivalent combination of education and experience.
  • Extensive knowledge of production and inventory control, material requirements planning, and capacity planning.
  • Experience in managing customer revenue growth and commercial management/execution.
  • Proficiency in Microsoft Office products (Excel, Word, PowerPoint) and e-mail skills required.
  • Ability to work effectively in a team environment.
  • Strong focus and ability to concentrate in a busy environment.

Responsibilities

  • Owns the creation of an account growth strategy with a targeted year-on-year improvement.
  • Aligns value-added revenue with budget objectives.
  • Develops, reviews, and approves all commercial agreements with clients.
  • Leads business development efforts to execute the account plan and strengthen customer relationships.
  • Manages the sales funnel from targeting to execution and updates.
  • Develops and implements the Opportunity Strategy alongside the Value Proposition.
  • Oversees pricing strategies, financial approvals, and proposal development, including negotiations for ongoing adjustments.

Benefits

  • Competitive medical, dental, and vision benefits.
  • Health Savings Account/Flexible Spending Account options.
  • 401K with company matching and no vesting period.
  • Generous Paid Time Off (PTO) for relaxation.
  • Gym reimbursement benefits offered through Anthem.
  • Access to an Employee Assistance Program.
  • Supportive and inclusive work environment with team and management backing.
  • Opportunities for employee training and professional development.
  • Involvement in community service and philanthropic initiatives.
  • Regular employee appreciation events.
  • Clear pathways for career advancement within the company.
  • Referral program with incentives for employee recruitment.
  • Discounts offered to employees.
Full Job Description
Emerald Technologies is seeking a Director of Strategic Accounts to oversee major customer relationships, expand strategic partnerships, and unlock sustained revenue growth. This leader will play a central role in developing long-range account strategies and ensuring Emerald delivers strong commercial and operational performance.

This remote role (West Coast preferred) plays a critical leadership function in shaping account strategy and is aligned to a highly competitive compensation plan.

Responsibilities:
  • Owns the creation of a growth strategy for their account(s) with an overall objective of XX% year on year improvement.
  • Value Added Revenue aligned to budget objectives.
  • Owns the creation, review, and approval of all contract/commercial documents and agreements governing business between Emerald and their customer(s).
  • Owns the business development aspects of executing the account plan and advancing the relationship with the customer(s).
  • Responsible for developing the funnel to target, executing the sales process, and updating the sales funnel.
  • Responsible for opportunity management, including the development and execution of the "Opportunity Strategy" and the development and testing of the "Value Proposition."
  • Owns responsibility for pricing, financial approvals, proposal development, and "Setting and Managing Price," including negotiating ongoing cost adjustments and meeting financial/pricing objectives.


Qualifications:
  • Bachelor's degree (BA) from four-year college or university.
  • 10+ years related experience in strategic customer management.Or equivalent combination of education and experience.
  • Extensive knowledge of production and inventory control, material and capacity requirements planning and master planning.
  • Experience in managing customer revenue growth and commercial management/execution.
  • Experience in manufacturing is required, and experience in contract manufacturing is a plus
  • Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.
  • Ability to work in a team environment.
  • Ability to concentrate in a busy environment and stay on task.
  • Up to 30% domestic travel.


Benefits of the Job:
  • Competitive medical, dental, and vision benefits.
  • Health Savings Account/Flexible Spending Account
  • 401K and company matching with no vesting period
  • PTO for rest and relaxation
  • Gym reimbursement (through Anthem)
  • Employee Assistance Program
  • A safe and inclusive work environment with team and management support
  • Employee training and development
  • Community service and philanthropic initiatives
  • Employee appreciation and events
  • Career advancement opportunities
  • Employee Referral program
  • Employee discounts


Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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