DIRECTOR OF SOCIAL SERVICES

Integritus Healthcar

$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • College degree required; Bachelor's in Social Work preferred.
  • Minimum of 2 years' experience in a long-term care facility.
  • Must have LSW or BSW certification in Massachusetts.
  • Ability to communicate effectively in English.
  • Demonstrated independent decision-making skills.
  • Strong interpersonal skills for dealing with residents, families, and staff.
  • Patience, tact, and a positive attitude when interacting with residents.

Responsibilities

  • Advocate for residents' wishes and ensure their needs are met.
  • Develop resident-centered care plans alongside the interdisciplinary team.
  • Assist residents and families in coping with illness and emotional challenges.
  • Educate families on financial aspects and insurance verification processes.
  • Attend facility meetings to represent resident interests and concerns.
  • Complete all required documentation per federal and state regulations.
  • Welcome and orient new residents to the facility.

Benefits

  • Part of a large and established post-acute healthcare system.
  • Opportunity to work in a supportive team environment.
  • Engagement with a diverse community of residents and families.
  • On-the-job training and mentorship for new employees.
Full Job Description
Pilgrim Rehab and Skilled Nursing is seeking a Director of Social Services.

Social Services Director

Essential Job Functions:
  • Demonstrates an awareness of a respect for, and attention to the diversity of the people with whom they interact (persons served, personnel, families/caregivers, and other stakeholders) that is reflected in attitudes, behavior and services.
  • Assists short term and long-term residents and their families in adjusting to their illness, by dealing with life changes, grief, loss, placement, and depression through counseling and developing resident centered care plans with other members of the Interdisciplinary care team.
  • Assists with advanced directive planning in collaboration with nursing and medical services.
  • Responds to resident and family needs by advocating on behalf of the resident any wishes that are presented.
  • Attends appropriate facility meetings on behalf of the residents such as Care plan meetings, welcome meetings, Medicare meetings, etc.; protects the residents from abuse, neglect and misappropriation of property.
  • Completes documentation per federal and state guidelines and sends required documentation to appropriate agencies and physicians.
  • Assists in ensuring accuracy in census, collaborating with nurse liaison on prospective residents, touring prospective residents/families, and conducting PASAAR screens when appropriate.
  • Meets and welcomes new residents to facility.
  • Educates residents and families regarding financial needs, monitors and assists with insurance verification and transitions of payment options, issues Medicare A & B non-coverage cut letters and collaborates with the business office for issues related to payment.
  • Assists with orientation of new employees as it relates to resident rights.
  • Supervises Social Services team.

Qualifications:
  • Must possess a college degree.
  • Bachelor's in social work preferred.
  • 2 Years' experience in a long-term care facility.
  • LSW, BSW in the state of Massachusetts
  • Must be able to read, write, speak, and understand the English language.
  • Must possess the ability to make independent decisions when circumstances warrant such action.
  • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
  • Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level at which they are currently functioning.
  • Must be able to relate information concerning a resident's condition.
  • Must not pose a direct threat to the health or safety of other individuals in the workplace.

Join one of the largest post-acute health care systems across Massachusetts, committed to fulfilling the health and residential needs of the population in the communities we serve.

Pilgrim Rehabilitation and Skilled Nursing Care Center's highly skilled teams have been proudly providing top-quality care to the families of Boston's North Shore and the surrounding areas-since 1965-in a convenient location right off Route 128, known as the Yankee Division Highway, with close proximity to Route 1 and Interstate 95.

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