POSITION SUMMARY:The Director of Sales is responsible for leading, assisting and managing a team of sales professionals to exceed our annual sales budget in our designated Sales Territory. In this position, the Director of Sales is responsible for day to day management of City Wide's sales efforts. Primary duties include hiring, training and managing the sales team members. All CWFS established systems and best practices will be followed in order to ensure compliance both with legal practices and human resources policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Essential duties include the following, and unlisted duties may be assigned as needed and requested by the company:
Sales management- Lead the sales team to meet or exceed CWFS sales goals
- Local field travel with all sales personnel
- Enforce, and have intimate understanding of, CRM best practices and protocols.
- Review and approve all commission reports prior to submission to COO Owner.
Driving Revenue- Understand at all times the status of deals in the 30-60-90 day pipeline
- Act as back up to Sales Executive when PTO is utilized or when a territory is vacated
- Review and approve bids for Janitorial Services contracts including National Accounts opportunities
- Participate in appropriate associations and networking opportunities
- Review all new account paperwork when submitted by SEs
- Review all appointments set by BDS and SEs
Leadership and Strategy- Develop and manage to a CWFS Sales Playbook
- Assist in development of annual budget and manage to annual sales projections
- Maintain a one page business plan for the Sales department
- Play an active role as a key member of the company leadership team
- Responsible for ensuring compliance with all legal & CWFS best practices, as well as, company policies and procedures.
Working Cross Functionally- Manage new start obligations with Operations team -drive sales deals to fruition by participating in sales calls, calling key contacts when needed, etc.
- Work closely with Director of Operations and President Owner to ensure smooth and efficient new starts and account transitions. Support sales personnel to gain client commitments for firm start dates and executing agreements.
- Work with designated internal sales support/marketing contacts to execute email marketing campaigns and other marketing efforts to support sales
- Assist Operations as needed with pricing existing accounts for additional Janitorial Service contracts
Hiring and Employee Development- Maintain an active bench of SE and BDS candidates
- Drive and manage training content for all sales roles
- Responsible for the hiring, retention and development of Sales Executives, Sales Development Representatives and other CWFS sales personnel
- Provide hands on prospecting training and support in the field and by phone
- Attend job fairs and participate in grass roots hiring efforts (informal meetings with candidates, etc.)
- Conduct weekly one-on-ones and weekly sales meetings
- Prepare and conduct performance reviews for direct reports
- Manage all sales related month end reports, score cards, etc
RequirementsKNOWLEDGE AND EXPERIENCE REQUIRED: - Demonstrated experience in business-to-business sales and sales management with a proven track record of success building a high performing sales team.
- Bachelor's Degree in Business, Marketing, Sales or related field preferred
SKILLS AND ABILITIES REQUIRED: - Ability to manage a team and to maintain a culture to drive activity and results through outbound prospecting
- Ability to use excellent judgement, handle confidential materials and display a professional demeanor at all times
- Ability to plan, organize and prioritize work duties and responsibilities
- Ability to meet all deadlines
- Ability to speak, write and read English fluently
- Ability to accurately add, subtract, multiply, and divide in all units of measure
- Ability to accurately calculate rate, ratio, percent and margin
- Ability to have crucial conversations with both employees and customers
- Willingness to give and receive constructive criticism
- Ability to work well with a variety of personality types in a fast paced environment and frequently perform variety of tasks involving different aptitudes, technologies, and procedures.
- Must present in a professional manner
- Excellent written and verbal communication skills
BenefitsCity Wide Facility Solutions offers a competitive compensation and benefits, including
medical, dental, vision, 401K, PTO, holidays, Car and phone allowances.OTE first year $150,000
