5+ years of sales experience, ideally in hospitality
Strong communication skills for diverse interactions
High school diploma required; college degree preferred
Bilingual English/Spanish is advantageous
Knowledge of local market and economic conditions
Understanding of hotel operations and inter-departmental collaboration
Ability to craft professional reports and budgets
Responsibilities
Lead sales initiatives to boost hotel revenue and meet budget goals
Manage daily sales operations to ensure adherence to brand standards
Foster team alignment with hotel and departmental policies
Develop knowledge of key customer accounts and their needs
Identify and pursue new market opportunities to enhance revenue
Create attractive promotional packages to increase occupancy
Represent the hotel at local events to build community partnerships
Benefits
Opportunity to make a significant impact in a growing hotel
Collaborative work environment with strong team support
Position located in a vibrant area with ample community engagement opportunities
Direct involvement in creative sales strategies and marketing efforts
Accessibility to modern hotel amenities for personal use
Full Job Description
Job Description
Bring the energy, professionalism, and flexibility to a dynamic hospitality environment.
Lead sales efforts that help drive hotel revenue, achieve budget goals, and support continued business growth.
Oversee daily Sales department operations to ensure procedures are completed accurately, consistently, and in alignment with brand standards.
Champion Shaner Hotels, franchise, hotel, and departmental policies by keeping the Sales team informed, aligned, and ready to succeed.
Build strong knowledge of key customers and accounts, including corporations, agencies, associations, tour operators, sports teams, and other organizations that purchase hotel services.
Identify fresh opportunities, new market segments, and creative strategies that expand the hotel's reach and revenue potential.
Create engaging packages, promotions, and advertising initiatives that help increase occupancy during slower periods.
Represent the hotel with enthusiasm at trade shows, chamber events, civic functions, and local organization meetings to strengthen community and business partnerships.
Partner closely with the General Manager, department leaders, and hotel team members to keep communication clear and collaboration strong.
Motivate, guide, and manage team performance to create a productive, positive, and high-quality work environment.
Manage the Sales Department's annual budget with a focus on smart planning, accountability, and results.
Availability for weekends, holidays, and varied shifts based on business needs.
Take on additional duties as assigned and contribute wherever needed to support hotel success.
Responsibilities
As Director of Sales, you will play a key role in shaping the hotel's success by building meaningful client relationships, developing new business, promoting the property with confidence, and leading sales strategies that drive top-line revenue. This is an exciting opportunity for a motivated hospitality sales professional to make a visible impact while guiding all aspects of the Sales Department.
Qualifications
At least five years of progressive sales experience, with hospitality industry experience strongly preferred.
A confident communicator who can connect effectively with guests, clients, management, and team members.
High school diploma or equivalent required; a college degree in hospitality management, business, or a related field is preferred.
Bilingual English/Spanish skills are a plus.
Strong awareness of the local economy, market conditions, and opportunities for growth.
Working knowledge of hotel operations and the ability to partner across departments.
Ability to read and interpret safety rules, operating instructions, maintenance instructions, procedure manuals, banquet event orders, and related documents.
Ability to prepare professional reports, correspondence, budgets, and cost-control plans.
Comfort presenting to groups of customers, employees, and business partners.
Familiarity with sales and marketing tools that support prospecting, account management, and revenue growth.
Knowledge of banquet setup requirements and the ability to use B.E.O. details to support successful events.
Knowledge of local activities and attractions to create a great guest and client experience. Shaner Hotels is excited to offer a standout opportunity to join our team at the Fairfield Inn & Suites in the vibrant Water Street District of Dayton, Ohio. This 98-room property welcomes guests with modern accommodations, a lobby bar, 24/7 market, fitness center, business center, flexible workspaces, complimentary high-speed Internet, and complimentary breakfast-creating an inviting setting for both guests and a sales leader ready to grow the hotel's success.
