Director of Sales and Marketing - Element by Westin - Downtown - Calgary, AB

CONCORD HOSPITALITY$116K — $145K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 3 years in a Director of Sales role in hospitality
  • Demonstrated leadership and team management skills
  • Strong written and verbal communication skills
  • Proficient organizational and analytical skills
  • Familiarity with Marriott systems is a plus
  • Local market knowledge is advantageous

Responsibilities

  • Deliver exceptional customer service, embodying a service-first culture
  • Develop and implement sales strategies for revenue growth
  • Build and maintain key relationships with clients
  • Monitor industry trends and competitor activities for opportunities
  • Oversee all sales and marketing activities, including advertising and PR
  • Align sales initiatives with the hotel's Marketing Plan
  • Effectively manage time and prioritize tasks in a fast-paced setting

Benefits

  • Medical, dental, and vision insurance
  • Life insurance and disability options
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training and development opportunities
  • Pathways for career advancement within a growing portfolio
Full Job Description
The Element by Westin Calgary Downtown and Concord Hospitality is seeking a driven and strategic Director of Sales and Marketing to lead our sales efforts and elevate our market presence. The ideal candidate is a service-focused, highly motivated, and collaborative leader with a strong understanding of customer relationship development, business prospecting, and sales team leadership.

Key Responsibilities

  • Deliver exceptional customer service at all times, upholding Concord's service-first culture.
  • Develop and implement sales strategies to drive revenue growth in both existing and new markets.
  • Foster and maintain strong business relationships with current and prospective clients.
  • Stay informed about industry trends and competitor activity to identify new business opportunities.
  • Oversee and guide all sales and marketing efforts, including advertising, public relations, and administrative reporting.
  • Align sales initiatives with the hotel's Marketing Plan, setting clear goals and strategies.
  • Effectively manage time, prioritize tasks, and meet deadlines in a fast-paced environment.


Qualifications

  • Minimum of 3 years of prior Director of Sales experience in the hospitality industry.
  • Proven ability to lead, inspire, and manage high-performing sales teams.
  • Strong communication and interpersonal skills, both written and verbal.
  • Excellent organizational and analytical abilities, with a focus on financial and competitive data.
  • Familiarity with Marriott systems and brand standards is highly desirable.
  • Local market knowledge preferred.


Benefits

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training & development opportunities
  • Career advancement within our growing portfolio


Salary Range: $116,258 - $ 145,322

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