Director of Sales and Marketing

Arbors at Stoneham

• $80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in marketing or proven sales success
  • 3-5 years in relationship-based sales, preferably in senior living or healthcare
  • Natural ability to connect and communicate with empathy
  • Strong organizational skills with attention to detail
  • Confidence in guiding families through decision-making
  • Internal drive for excellence and team-oriented attitude
  • Valid driver’s license and local travel capability

Responsibilities

  • Drive sales and move-ins through relationship-based selling
  • Build referral relationships to create a strong lead pipeline
  • Represent The Arbors / Ivy at community events with warmth and professionalism
  • Support families in emotional decision-making processes
  • Utilize CRM tools to track leads and conversions
  • Collaborate on marketing campaigns that reflect company values
  • Maintain high standards in communication and presentation

Benefits

  • Join a positive, united team that values support and hard work
  • Opportunity to make a meaningful difference in families' lives
  • Work in a non-corporate, family-run environment
  • Engage in a culture that balances professionalism with levity
  • Participate in community outreach and networking events
Full Job Description
Director of Marketing -

Location: [City, State]
Position Type: Full Time | Exempt

We9re seeking a Director of Marketing who shares this heart and these values - someone who can build genuine relationships, tell our story with sincerity, and help families confidently take the next step toward a better life.

About the Role

As the on-site marketing and sales leader, you9ll be the face and voice of The Arbors / Ivy in the community. You9ll connect with families, healthcare professionals, and referral partners, helping them understand what makes The Arbors / Ivy unique.

This role is ideal for someone who thrives on both heart and hustle - who listens deeply, follows through consistently, and brings the integrity and accountability needed to drive results. This role is responsible for resident move ins and meeting monthly move in goals.

You will help families through emotional, high-stakes decisions with empathy, confidence, and professionalism - creating urgency that feels respectful and real.

What You9ll Do
  • Drive sales and move-ins through thoughtful, relationship-based selling grounded in trust and connection
  • Build relationships that convert to referral sources to create a strong lead pipeline through local business development grounded in trust and connection.
  • Represent The Arbors / Ivy with warmth, authenticity, and professionalism at community events, networking, and outreach
  • Support families through emotional decisions - helping them shift from care giving strain to the joy of simply being family again
  • Use CRM tools (Welcome Home) to track leads, follow-ups, tours, and conversions with strong attention to detail
  • Collaborate with leadership to execute marketing campaigns and events that reflect our culture, purpose, and values
  • Maintain high standards in communication and presentation - ensuring every first impression reflects excellence
  • Lead with a 4we do whatever it takes4 mindset and contribute to a culture of collective ownership


What You Bring
  • Bachelor9s degree in marketing, or a proven track record of successful sales outcomes.
  • 3-5 years of proven success in relationship-based sales (senior living, healthcare, medical/pharmaceutical preferred)
  • A natural ability to connect with people - listening actively and communicating with empathy and respect
  • Strong organizational and follow-up skills - you don9t miss details, deadlines, or commitments
  • Confidence to ask the right questions and guide families toward action without losing the human touch
  • A strong internal drive for excellence and a team-first attitude rooted in integrity
  • Ability to support occasional weekend and evening events or business development efforts
  • A valid driver9s license and ability to travel locally for outreach events


Why The Arbors / Ivy

At The Arbors / Ivy, you9re not just filling apartments - you9re helping families rediscover the joy of being family, and helping seniors experience aging with dignity, comfort, and purpose.

You9ll join a positive, united team that works hard, supports one another, and believes that excellence can come with both professionalism and levity.

If you believe in purpose and performance, integrity and accountability, and building relationships that truly matter - we9d love to meet you.

The Arbors doesn9t feel 4Corporate4 the way other companies can, and this 3rd generation family run organization genuinely cares about its residents, family members and team members!

Apply today and help us continue to grow The Arbors / Ivy- where every day is an opportunity to make a meaningful difference.

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