Position: Director of Safety & Quality

Department: Quality

Location: Glencoe, MN

Remote Work: No

Position Type: Full-Time

Hours Per 2-week Pay Period: 80

Shift: Daytime hours; 7:30am-5:00pm based on candidate preference

Schedule: Monday-Friday

Weekend Rotation: N/A

Holiday Rotation: N/A

Position Summary:

This position is responsible for overseeing and coordinating the development, implementation, and integration of functions, systems and processes that facilitate organizational performance and excellence, including: Clinical and organizational quality, patient/resident safety, security and workplace violence prevention programs, risk management, regulatory compliance, patient experience, quality/process improvement, infection prevention, employee health and wellness, and data and information management.

Any reference in this job description to patient refers to inpatients, outpatients and long-term care residents.

Education and Experience:

• Bachelor's degree in nursing or health-related field required.
• Master's degree in health-related field is preferred.
• Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Healthcare Risk Management (CPHRM) and/or Certified Professional in Patient Safety (CPPS) preferred.
• Minimum of 3-5 years' experience in hospital risk management, safety, performance improvement (Lean/Sig Sigma) or other related quality field preferred.
• Previous leadership and/or supervisory experience is preferred.

Required Skills and Abilities:

• Ability to utilize verbal and written communication skills to address external and internal customers, including senior leadership and various other individuals.
• Demonstrable applied knowledge of business processes and process improvement methodologies.
• Ability to influence and shape work, progress, and processes without ownership or control.
• Ability to work cross-functionally with departments.
• Ability to lead assignments from inception through completion.
• Ability to illustrate current and future state using appropriate diagramming methodologies.
• Knowledge of principles and methodologies of change management.
• Strong analytical, problem-solving, organizational, time management and presentation skills.
• Strong interpersonal and team skills.
• Strong computer skills required including expertise of Microsoft Office tools.
• Ability to display high degree of discretion and confidentiality.
• Ability to work independently.
• Knowledge of and/or experience working with the EPIC electronic medical record.
• Knowledge of and/or experience working with Consumer Assessment of Healthcare Providers and Systems (CAHPS), Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), Medicare, Centers for Medicare & Medicaid Services (CMS), or other payor programs beneficial.

Compensation and Benefits:

Compensation decisions are made based off of several factors including relevant work experience, education, certification and licensure as well as internal equity. It is not typical for an individual to be hired at the top of their salary range.

Wages are just one part of our employee compensation package. To review our Employee Benefits, visit Employee Benefits | Glencoe Regional Health