Director of Regional Scanning Operations

ARC Document Solutions

$100K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 5 years in a leadership role, ideally in document scanning solutions
  • Proven ability to manage multiple locations effectively
  • Demonstrated success in driving revenue growth
  • Strong P&L management and financial analysis skills
  • Excellent communication, negotiation, and interpersonal abilities
  • Able to prioritize and adapt to changing environments
  • Proficient in Microsoft Office Suite and document scanning software

Responsibilities

  • Manage AIM operations from Boston to Virginia Beach while maintaining best practices
  • Coordinate with sales to develop proposals and conduct customer assessments
  • Define Statements of Work (SOW) and negotiate Master Service Agreements (MSA)
  • Oversee daily operations to ensure efficient workflows and timely service delivery
  • Develop strategies to meet revenue targets and drive business growth
  • Analyze financial data, prepare budgets, forecasts, and performance reports
  • Collaborate with teams to optimize processes and improve customer satisfaction

Benefits

  • Generous compensation package
  • Annual Bonus
  • Generous car allowance
  • Hybrid work schedule
  • Comprehensive Employee benefits including full health, dental, vision, and life insurance
  • 401-K Plan with company matching
  • Access to excellent company support and resources
  • Renowned company reputation with consistent 5-star customer reviews
  • Supportive management team focused on employee success
  • Culture that emphasizes caring for employees
Full Job Description
Description

ARC Document Solutions is seeking a dynamic and experienced Director of Regional Scanning Operations in Columbia, MD, to oversee the operations of (Archiving & Information Management) from Boston to Virginia Beach. The successful candidate will be responsible for coordinating with sales representatives on proposals, conducting customer assessments, defining Statements of Work (SOW), and negotiating Master Service Agreements (MSA). Additionally, the Regional AIM Director will have full P&L responsibilities and will play a crucial role in driving revenue growth by supporting the sales team. Position will be trained by Director of AIM operations ARC.

In this role you will:
  • Manage the operations of AIM from Boston to Virginia Beach, ensuring company best practices are maintained while supporting and training staff members
  • Coordinate with sales representatives to develop proposals, conduct customer assessments, define Statements of Work (SOW), and negotiate Master Service Agreements (MSA)
  • Oversee day-to-day operations, ensuring efficient workflows and timely delivery of services
  • Develop and implement strategies to achieve revenue targets and drive business growth
  • Analyze financial data and prepare budgets, forecasts, and performance reports
  • Collaborate with cross-functional teams to optimize processes and enhance customer satisfaction
  • Stay updated on industry trends and best practices to maintain a competitive edge in the market

Requirements:
  • Minimum of 5 years of experience in a leadership role, preferably in document scanning solutions.
  • Proven track record of successfully managing multiple locations and driving revenue growth.
  • Strong understanding of P&L management and financial analysis.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to prioritize tasks, meet deadlines, and adapt to changing priorities.
  • Proficiency in Microsoft Office Suite and related document scanning software applications.


What We offer:
  • A generous compensation package
  • Annual Bonus
  • Generous car allowance
  • A hybrid work schedule
  • Comprehensive Employee benefits that include full health, dental, vision, and life insurance as well as a 401-K Plan with company matching
  • Excellent Company support and resources
  • Excellent Company Reputation - we consistently receive 5-star customer reviews
  • A management team that supports you and wants to see you be successful
  • A culture of caring for our employees


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