About the PositionThe
Director of Quality will lead the development and implementation of the company's enterprise-wide quality program. Rather than inheriting a mature system, you'll have the opportunity to shape the vision, establish meaningful performance metrics, build a high-performing quality team, and create processes that support operational excellence across every project.
This is not a traditional quality assurance role focused on policing jobsites. The ideal leader approaches quality with a
builder's mindset-someone who earns trust, develops relationships, coaches project teams, and helps operations succeed. The company is looking for a collaborative partner who improves outcomes through influence, education, and practical problem solving, not by carrying a clipboard looking for deficiencies.
Working closely with executive leadership, operations, project management, and field teams, you will help create a culture where quality is embedded into every phase of project delivery.
Key Responsibilities- Develop and execute the company's long-term quality strategy across all operations.
- Build and continuously improve an enterprise-wide Quality Management Program.
- Establish meaningful quality metrics, reporting dashboards, and performance benchmarks.
- Recruit, mentor, and develop a high-performing quality team as the program grows.
- Partner with project executives, project managers, superintendents, and field personnel to proactively improve project outcomes.
- Create standardized quality processes that are practical, scalable, and embraced by operations.
- Promote a culture focused on prevention rather than inspection.
- Analyze quality trends, warranty issues, rework, and lessons learned to drive continuous improvement.
- Develop training programs that reinforce quality expectations throughout the organization.
- Serve as a trusted advisor to executive leadership on quality initiatives and organizational performance.
- Foster collaboration across departments while strengthening relationships with clients, design partners, and trade contractors.
Requirements- 10+ years of progressive commercial construction experience.
- Leadership experience in quality, operations, project management, field leadership, or a related construction discipline.
- Strong understanding of commercial construction means, methods, sequencing, and project delivery.
- Experience developing or enhancing quality management systems and continuous improvement initiatives.
- Proven ability to influence project teams through collaboration rather than enforcement.
- Demonstrated success building relationships across all levels of an organization.
- Strong communication and presentation skills.
- Experience leading organizational change and implementing measurable process improvements.
- Bachelor's degree in Construction Management, Engineering, or a related discipline preferred.
What They're Looking For- A builder first and a quality leader second.
- Someone who coaches rather than polices.
- A collaborative leader who earns trust quickly.
- A strategic thinker who is equally comfortable in the field and the boardroom.
- An individual excited by the opportunity to build something lasting rather than simply maintain an existing program.
- A leader who values accountability, continuous improvement, and developing others.
Benefits- Base salary of $150,000-$175,000
- Performance-based annual bonus
- Vehicle allowance
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Paid vacation and holidays
- Professional development opportunities
- Long-term career growth with one of the nation's most respected builders
- The unique opportunity to design and lead an enterprise-wide quality program with full executive support
