As the Director of Quality and EHS at Körber USA, you are entrusted with the comprehensive management of quality and environmental, health, and safety standards. This role is crucial for maintaining the highest levels of product, plant, supplier, project, and service quality, while ensuring adherence to ISO 9000, ISO 14000, and ISO 45000 standards. You will lead the implementation and ongoing management of our Quality Management System (QMS), oversee environmental management activities, and coordinate safety improvements, reporting, and corrective actions. This position also includes managing all related safety, environmental, and health activities, serving as the primary liaison with contract staff for these areas, and monitoring key safety and environmental KPIs..
Your Role in Our Team- Craft, implement, and uphold the Quality Vision and Mission for Körber USA
- Strategically plan and execute initiatives to meet or surpass quality KPIs, enhancing product warranty, reducing the cost of poor quality, and boosting customer satisfaction
- Oversee the development and enforcement of quality assurance policies and procedures to ensure product reliability and compliance with international standards
- Manage the Quality Management System (QMS), ensuring compliance with ISO 9000, ISO 14000, and ISO 45000 standards
- Lead and develop the Quality department, setting clear objectives and ensuring all team members are proficient in current quality standards and practices
- Promote a culture of continuous improvement, accountability, and innovation within the quality team
- Customer and Supplier Interaction
- Engage with customers to collect feedback and drive service and product quality improvements
- Enhance supplier relationships and improve supplier quality through regular evaluations and cooperative improvement programs
- Manage all regulatory and standard compliance issues effectively
- Conduct and supervise internal and external quality audits to maintain ongoing compliance and identify areas for enhancement
- Product Quality: Set and enforce quality standards to ensure all products consistently meet or exceed customer expectations
- Plant Quality: Manage quality assurance across manufacturing operations to align with both internal and external standards
- Supplier Quality: Develop a comprehensive supplier quality program that includes criteria for vendor selection, quality audits, and ongoing performance evaluations
- Project Quality: Integrate quality planning and control into project management processes, ensuring all major projects comply with project specifications
- Service Quality: Define standards for service delivery that align with our commitment to customer satisfaction and monitor post-sales service quality
- Enhance environmental, health, and safety practices in line with ISO 14000 and ISO 45000 standards
- Manage relationships with third-party safety contract service providers to ensure compliance with safety and environmental regulations
- Develop safety reporting protocols to monitor performance and implement necessary improvements, coordinating closely with Safety Service Providers
- Oversee all safety, environmental, and health-related activities, serving as the primary liaison with contract staff for these areas
- Perform other duties as assigned
Your Profile- Exceptional leadership skills with the ability to inspire, coach, and develop high-performing teams
- Creates a culture of accountability, continuous improvement, and innovation
- Ability to drive organizational change and influence leaders across functions
- Builds a strong safety-first and quality-focused culture throughout the organization
- Leads through collaboration, trust, transparency, and employee engagement
- Deep knowledge of Quality Management Systems (QMS)
- Expertise in ISO 9001, ISO 14001, and ISO 45001 standards
- Experience leading audits, corrective actions, compliance programs, and certification activities
- Strong understanding of safety management, environmental compliance, and risk mitigation
- Ability to establish and execute a quality and EHS strategy aligned with business goals
- Experience driving KPI improvement, customer satisfaction, warranty reduction, and cost of poor quality initiatives
- Ability to translate business objectives into actionable quality and safety programs
- Strong decision-making and prioritization skills
- Proven experience leading, mentoring, and developing technical and professional teams
- Performance management, coaching, talent development, and succession planning
- Ability to build organizational capability through training and development programs
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills
- Champion a culture of Trust, Collaboration, and Performance
- Foster psychological safety where employees are encouraged to raise quality and safety concerns
- Promote visible leadership through regular engagement on the shop floor and at project sites
- Build an inclusive, respectful, and high-accountability culture
- Develop future leaders and strengthen leadership capability across the organization
- Lead by example in demonstrating Körber values and ethical decision-making
Education and Experience Qualifications- Bachelor's degree in engineering, Quality Management, Environmental Science, or related field
- A Master's degree or professional certifications (e.g., CQE, Six Sigma Black Belt, CSP) is highly desirable
- Minimum of 15 years' experience in quality and EHS management, with extensive experience managing ISO standards, preferably from Material Handling automation industries
- Demonstrated leadership in obtaining and maintaining ISO 9000, ISO 14000, and ISO 45000 certifications
- Proven track record of improving quality, safety, and environmental practices in a manufacturing or similar environment
- Exceptional organizational, communication, and leadership skills
Apply now and join our team!Ready for your next step? Click on '
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