Quince

Director of Product, Recommendations

Quince$220K — $280K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of product experience, with 4+ years in collaboration with data science teams in consumer environments.
  • Master's degree in a technical or analytical field, or equivalent experience.
  • Experience leading recommendation or search services.
  • Demonstrated career growth and significant impact in previous roles.
  • Ability to influence cross-functional teams without formal authority.
  • Proven track record in defining and launching successful products.
  • Proficient verbal and written communication skills.

Responsibilities

  • Define the recommendations strategy to balance immediate needs and long-term goals.
  • Establish and monitor KPIs, making real-time adjustments for optimal performance.
  • Develop a recommendations platform that personalizes customer interactions across all touchpoints.
  • Collaborate with design, creative, data science, and engineering to enhance the customer experience.
  • Manage UAT and approve all recommendation models and experiences before production launch.
  • Create and oversee a roadmap for ongoing A/B testing to refine key metrics.

Benefits

  • Hybrid work schedule with in-office requirements (3 days a week in Palo Alto).
  • Inclusive and accessible hiring practices for all candidates.
  • Commitment to environmental sustainability and fair labor practices.
Full Job Description
THE ROLE

Director of Product, Recommendations

The ideal candidate thrives in a fast-paced, performance-driven environment and will be responsible for delivering a differentiated product that addresses a clear customer need and represents a viable business opportunity. You will work alongside our team of world class product managers, engineers, designers and data scientists to drive the recommendation platform across the consumer experience from the moment a customer lands on Quince to post-checkout and everything in between including lifecycle touchpoints.

Responsibilities
  • Define the recommendations strategy balancing short term needs with long term differentiation
  • Define and monitor KPIs, making quick adjustments to ensure strong performance
  • Build our recommendations platform enabling personalization across all storefront and lifecycle touch points
  • Work cross-functionally with design, creative, data science, and engineering to prioritize and deliver outstanding customer experiences
  • Oversee UAT and signoff for all recommendation models and experiences launched to production
  • Plan and manage a roadmap of constant A/B testing to optimize key metrics

Qualifications

Required:
  • Overall 8+ years of product experience with at least 4 years working closely with a data science team in the consumer space
  • Masters degree in a technical or analytical discipline (or equivalent experience)
  • Experience leading a recommendations or search service
  • Track record of outsized impact and career growth in prior roles
  • Proven ability to influence cross-functional teams without formal authority
  • Demonstrated success in defining and launching excellent products
  • Excellent written and verbal communication skills
  • Passion to answer Product/Engineering questions with data
  • Hybrid Schedule: 3 days in our Palo Alto office (Mon, Thurs, Fri)

Preferred:
  • Generated and optimized creative content in production setting
  • Personalized customer experience across multiple channels
  • Demonstrated experience applying AI tools
  • Excited by super-IC role with broad scope and impact, enabled by AI


All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.

Pay Range

$220,000-$280,000 USD

About Quince

Quince is a luxury fashion brand that specializes in high-end women's clothing. The company was founded in 2011 by creative director and designer, Nikki Erwin Margolis. Quince offers a range of products including dresses, tops, pants, and accessories made from high-quality materials such as silk, cashmere, and leather. The brand is known for its minimalist aesthetic and timeless designs that are meant to be worn season after season. Quince operates both online and through a brick-and-mortar store in Los Angeles.
Learn more about Quince
Size
100 employees
Industry
Founded
2011

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