Director of Product Marketing

TimelyCare

$170K — $180K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in product marketing or related fields, with 3-5 in leadership
  • Bachelor's Degree in Marketing, Business, or Communications; Masters preferred
  • Experience in higher education, K-12, edtech SaaS, or digital health is a plus
  • Proven track record of leading high-performing teams
  • Strong cross-functional collaboration skills with Sales, Product, and Customer Success
  • Excellent communication skills in messaging and go-to-market strategy
  • Analytical mindset with strong organizational and project management abilities

Responsibilities

  • Own end-to-end go-to-market process for new products and features
  • Guide customer segmentation and campaign targeting
  • Develop sales enablement frameworks and tools
  • Support customer lifecycle and retention strategies
  • Lead competitive analysis and inform product positioning
  • Champion customer voice and market trend insights
  • Mentor and develop a team of product marketers
  • Ensure alignment across Product, Growth, Sales, and Customer Success teams

Benefits

  • Paid company holidays, including no work on your birthday
  • Flexible PTO and Volunteer Time Off (VTO) available
  • Quarterly variable bonus eligibility
  • Comprehensive health insurance, including pet insurance
  • Company-sponsored life insurance and short-term disability
  • Concierge benefit support services provided
  • 401(k) with employer match
  • Free access to TimelyCare virtual health support
  • Mission-driven purpose with a supportive team culture
Full Job Description
Director of Product Marketing

The Role
??TimelyCare is seeking a strategic and collaborative Director of Product Marketing to lead and scale the product marketing function, ensuring strong go-to-market execution, compelling positioning, and high-impact proposals that fuel both customer acquisition and retention.

The ideal candidate is a cross-functional leader who thrives at the intersection of product, sales, marketing, and strategy.

What You'll Do

Go-to-Market Leadership
  • Own the end-to-end GTM process for new product launches and key feature enhancements.
  • Guide customer segmentation, persona development, and campaign targeting strategies.
  • Develop frameworks and tools that elevate the sales enablement function (e.g., messaging guides, battlecards, pitch decks).
  • Support customer lifecycle strategies and contribute to retention-focused campaigns.

Market Intelligence & Insights
  • Lead competitive analysis and synthesize insights to inform product positioning and differentiation.
  • Champion the voice of the customer and surface market trends that inform roadmap and campaign planning.

Leadership & Team Development
  • Lead and mentor a team of product marketers.
  • Define and refine our product marketing strategy, aligning with GTM goals across new logo acquisition, expansion, and customer retention.
  • Serve as a champion for leveraging AI-powered tools to streamline workflows, personalize communications, and accelerate content development.
  • Partner closely with Product, Growth, Sales, and Customer Success to define value propositions, develop competitive positioning, and ensure strong internal alignment.
  • Performs additional tasks and projects as needed to support the evolving needs of team objectives and company goals.

What You Bring
  • At least 10 years of experience in product marketing, marketing strategy, or proposals, including 3-5 years in a leadership role.
  • Bachelor's Degree in Marketing, Business, Communications or related field. Masters preferred.
  • Experience working in higher education, K-12, edtech SaaS, or digital health strongly preferred.
  • Proven ability to lead and scale high-performing teams.
  • Experience working cross-functionally with Sales, Product, and Customer Success teams to execute strategic initiatives.
  • Strong communicator with demonstrated success in messaging, positioning, and go-to-market planning.
  • Exceptional organizational and project management skills; comfortable leading through ambiguity and shifting priorities.
  • Data-driven mindset, with strong analytical skills.

Who You Are
  • Passionate about health and wellbeing more accessible for students and institutions.
  • A team builder who mentors and uplifts others.
  • Highly collaborative, with excellent communication skills and the ability to build strong relationships and trust across teams and levels.
  • Strategic thinker with the ability to balance vision with execution. Highly accountable.
  • Comfortable navigating a fast-paced, remote first organization with evolving priorities, bringing creative, data-driven solutions to complex problems.
  • Committed to diversity, equity, and inclusion, ensuring that marketing efforts reflect and support diverse student populations.

Benefits + Perks
  • Paid Company Holidays + No work on your birthday!
  • Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
  • Variable bonus eligibility on a quarterly basis
  • Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance
  • Company-paid group Life Insurance + Company-paid Short Term Disability
  • Concierge benefit support services
  • 401(k) with employer match
  • Free access to TimelyCare virtual medical and mental health support
  • Mission-Driven Purpose with a Supportive Team Culture

The salary range for this opportunity is $170,000-$180,000 per year, depending on education and experience. This is the base pay. You will be eligible for a discretionary bonus in addition to the base pay, to be discussed during the interview process.

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