JM Family Enterprises

Director of Product Management - Operations Enablement

JM Family Enterprises$125K — $150K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in product management with a focus on strategy, prioritization, and delivery outcomes.
  • Expertise in managing enterprise operations, financial systems, and core business platforms.
  • In-depth knowledge of Agile methodologies, including backlog management and product delivery.
  • Proven ability to convert business needs into technical solutions and actionable delivery plans.
  • Experience with evaluating platforms and vendor solutions to enhance enterprise capabilities.
  • Capability to navigate and balance strategic changes with stability and compliance requirements.
  • Strong analytical approach with experience in utilizing KPIs for decision-making.

Responsibilities

  • Own the product strategy and roadmap for Operations Enablement capabilities.
  • Collaborate with Finance, Product Development, and other departments to align technology with business goals.
  • Lead Agile teams and cross-functional personnel to create scalable solutions.
  • Oversee modernization and optimization of legacy systems and enterprise platforms.
  • Convert complex business needs into actionable technology strategies and measurable outcomes.
  • Assess platform capabilities and evaluate build-versus-buy decisions.
  • Prioritize strategic investments using KPIs and metrics to enhance operational performance.

Benefits

  • Hybrid work environment, offering flexibility between in-office and remote work.
  • Opportunities for continuous improvement and professional growth within the company.
  • Engagement in impactful projects that support organizational growth and efficiency.
  • Participation in cross-functional teams, enhancing collaboration across various business sectors.
Full Job Description

Director of Product Management - Operations Enablement leads the Operations Enablement product portfolio, overseeing products that support enterprise operational functions, financial processes, core business systems, and platform integrations. This role owns product strategy and execution by aligning business objectives, technology capabilities, and stakeholder priorities to drive continuous improvement, operational stability, modernization, measurable business value, and organizational growth while helping establish and mature the company’s product operating model. 

Responsibilities:

  • Own product strategy, roadmap, and delivery priorities for Operations Enablement capabilities 
  • Partner with leaders across Finance, Product Development, Operations, and other enterprise functions to align technology investments with business objectives 
  • Lead Product Owners, Agile teams, analysts, engineers, and vendor partners to deliver scalable business solutions 
  • Drive optimization and modernization of legacy systems, enterprise platforms, pricing engines, financial systems, and operational workflows 
  • Translate complex business requirements into technology strategies, delivery plans, and measurable product outcomes 
  • Evaluate platform capabilities, vendor solutions, integrations, and build-versus-buy opportunities 
  • Balance innovation with operational stability, predictability, compliance, and business continuity requirements 
  • Use KPIs and business metrics to prioritize investments, measure value, and improve operational performance 
  • Establish product management processes, governance, planning disciplines, and delivery methodologies within a growing product organization 
  • Lead cross-functional alignment across numerous business functions and technology stakeholders 
  • Drive funding discussions, business case development, vendor management, and adoption strategies 
  • Ensure execution against strategic objectives while maintaining system reliability and operational effectiveness 

Qualifications:

  • Prior experience as a Product Manager is required and non-negotiable, with demonstrated ownership of product strategy, roadmaps, prioritization, and delivery outcomes 
  • Demonstrated experience managing enterprise operations, financial systems, core business platforms, or operational technology portfolios 
  • Strong understanding of Agile product delivery, backlog management, release planning, and value realization 
  • Experience translating business opportunities into technical capabilities, platform enhancements, and delivery roadmaps 
  • Experience evaluating enterprise platforms, third-party solutions, integrations, and vendor capabilities 
  • Ability to balance strategic transformation initiatives with operational stability and business continuity requirements 
  • Demonstrated success working across multiple departments and stakeholder groups with competing priorities 
  • Strong analytical and problem-solving skills with experience using KPIs and operational metrics to guide decisions 
  • Experience leading cross-functional teams and driving alignment between business and technology organizations 
  • Comfort working within complex ecosystems that include legacy technologies, enterprise platforms, and modernization initiatives 
  • Strong communication, stakeholder management, and executive presentation skills 
  • Strong product management background is required; candidates must have proven experience operating within a mature product model 

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This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.


About JM Family Enterprises

JM Family Enterprises is a diversified automotive company ranked No. 20 on Forbes? list of America?s Largest Private Companies. It is also consistently ranked by Fortune as one of the "100 Best Companies to Work For" and by Computerworld as one of the "100 Best Places to Work in IT." The company is committed to providing its associates with a comprehensive benefits program, including health and wellness benefits, retirement savings programs, and work-life balance programs. JM Family Enterprises is also committed to giving back to the community through its philanthropic initiatives, which focus on education, health and human services, and environmental sustainability.
Learn more about JM Family Enterprises
Size
4,200 employees
Industry
Founded
1968

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