ImpactShipt's design system is moving past being a static component library. We are building a design platform: the operating system that every Shipt product surface runs on. Tokens, components, patterns, and the pipeline that delivers them into code are the substrate that lets product teams move fast without fragmenting the experience.
As the Director of Product Design, you will lead the multi-year vision for Shipt's design platform, treating the system as the operating layer that every product team builds on rather than a library they reference. You will shape how the platform scales across Customer, Shopper, and Partner experiences, influence cross-functional leadership in Engineering, Product, and Research, and lead a team of systems designers who are setting the standard for how design platforms operate in the AI era. The ideal candidate thinks in systems and data schemas, has a real point of view on the design-to-code problem, and is already using GenAI tools in their daily practice rather than waiting for them to mature. The Director of Product Design is responsible for establishing the operating model for how the design platform gets built, governed, and adopted, in close collaboration with Engineering on shared component contracts and pipeline ownership. You will define how we measure the platform and connect platform investment to measurable business outcomes for the broader organization. This is a hybrid position that is based out of San Francisco, CA, Birmingham, AL, or Minneapolis, MN.
What You'll Need to Be Successful- 5+ years in product design leadership, specifically having shipped, scaled, and maintained a multi-platform design system in production across web and mobile codebases.
- Front-end architecture experience, with a deep understanding of how design tokens and components live within GitHub, CI/CD pipelines, and package managers.
- Proven autonomy in executing technical governance frameworks, schema definitions, and token contracts without requiring external oversight.
- Proficiency with current AI tools
- Direct experience managing product design talent, with a track record of leading, mentoring, and scaling small-to-large software systems design teams.
- Deep competency in complex systems thinking, data schema architecture, workflow/IA design, and visual infrastructure design.
- Strong executive communication and the ability to connect platform investment to measurable business impact.
Pay Range: $188,000 - $230,000
Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
Skills & Education This list includes key skills used in this job but is not inclusive of all skills needed for the role. Please see any required education below.
Artificial Intelligence (AI), Design Leadership, Product Management
Work ArrangementTo foster connection while offering continued flexibility, hybrid team members have the following in-office expectations:
Hybrid roles in Birmingham, AL typically work in-office at least 2 days per week, with core in-office days on Wednesdays and Thursdays.
Hybrid roles in Minneapolis, MN typically work in-office at least 1 day per week on either Tuesday, Wednesday, or Thursday.
Hybrid roles in San Francisco, CA typically work in-office at least 1 day per week between Monday and Thursday.
Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.
