Director of Person-Centered Services

Richmond Community Services, Inc.

$90K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in a health-related field required
  • Minimum of five years in services for adults with intellectual and developmental disabilities
  • At least three years of management experience in clinical or human services
  • Strong background in person-centered planning and positive behavioral supports
  • Experience supporting individuals with complex needs, including dual diagnoses
  • Excellent leadership and coaching abilities
  • Strong commitment to the mission and rights of supported individuals

Responsibilities

  • Provide strategic oversight for clinical and recreational staff
  • Strengthen person-centered systems and training
  • Ensure compliance documentation is timely and accurate
  • Monitor services for regulatory and standards alignment
  • Conduct site visits to assess service quality and effectiveness
  • Enhance training and orientation for new hires in person-centered services
  • Oversee recreational services promoting engagement and community inclusion

Benefits

  • Professional growth and leadership development opportunities
  • Collaborative team environment
  • Impactful role in improving lives of individuals with disabilities
  • Supportive agency culture focused on values and mission
  • Opportunities to work with a range of community partners
Full Job Description
We are seeking an experienced, visionary Director of Person-Centered Services to lead, strengthen, and evolve our clinical and recreational services for adults with intellectual and developmental disabilities.

This is a high-impact leadership role for a clinical professional who understands how to translate person-centered values into strong systems, excellent documentation, regulatory compliance, and exceptional outcomes for the people we support.

What You'll Do
  • Provide strategic oversight and clinical leadership to QIDPs, Behavioral Intervention Specialists (BIS), and Recreation staff
  • Strengthen person-centered systems, policies, training, and practices across Residential and Clinical Services
  • Ensure timely, accurate completion and submission of all compliance documentation, including CFAs, Goals & Objectives, and Protective Oversight Plans
  • Monitor service delivery and documentation to ensure alignment with state regulations, agency standards, and person-centered principles
  • Conduct site visits to assess quality, compliance, and effectiveness of services
  • Partner with Workforce Development to enhance training and support new hire orientation on person-centered services
  • Oversee and elevate recreational services, ensuring programming promotes meaningful engagement, independence, socialization, and community inclusion
  • Guide the development of individualized recreation plans aligned with interests, abilities, and life goals
  • Coach, mentor, and support clinical staff through team meetings, case reviews, and ongoing training
  • Collaborate with internal leaders, families, advocates, consultants, and community partners to ensure coordinated, person-centered supports
  • Serve as a subject matter expert on person-centered services and evidence-based practices
  • Actively participate in Human Rights, Individual Safety, and agency committees
  • Model and uphold the mission, vision, and values of RCS in all decision-making and interactions


What You Bring
  • Master's degree in a health-related field (required)
  • Minimum of five (5) years of experience providing services to adults with intellectual and developmental disabilities
  • At least three (3) years of management or supervisory experience in a clinical or human services setting
  • Strong experience with person-centered planning and positive behavioral supports
  • Demonstrated ability to support individuals with complex needs, including dual diagnoses, behavioral health challenges, and brain injuries
  • Excellent leadership, coaching, and systems-thinking skills
  • Ability to build strong relationships with staff, families, and external partners
  • Strong commitment to the mission, values, and rights of people supported
  • Valid driver's license and access to a personal vehicle for travel between agency sites


RCS123

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