Truist Financial

Director of Performance Infrastructure

Truist Financial$120K — $150K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree or relevant work experience; advanced degree preferred.
  • 10+ years in Consumer/Wholesale Banking or corporate functions (HR, Finance, etc.)
  • In-depth understanding of banking products and client experience models.
  • Strong presentation skills to translate metrics into actionable insights.
  • Proven leadership abilities to motivate, coach, and foster teamwork.
  • Excellent interpersonal skills to build cross-functional relationships.
  • High-level communication skills for engaging with executives.

Responsibilities

  • Lead and manage projects to utilize data for business strategy outcomes.
  • Design and implement performance framework elements such as scorecards and reports.
  • Collaborate with cross-functional teams to assess performance-related business needs.
  • Conduct deep dives into specific projects to identify operational enhancements.
  • Create high-quality analyses and presentations for executive review.
  • Research and share insights on industry practices to enhance performance strategy.
  • Mentor junior team members and assist in their professional development.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Life and disability insurance coverage.
  • Generous vacation and sick leave policies.
  • 401k retirement plan with company matching.
  • Paid holidays and possible participation in pension plans.
  • Access to restricted stock units and deferred compensation plans.
Full Job Description
Play senior leadership role for Enterprise Performance Effectiveness in designing Enterprise Performance framework components including scorecards, reporting, capabilities, and goals. Partner with lines of business and corporate functions to understand data and drivers to drive performance outcomes. Mentor and develop junior talent and partner closely with broader Enterprise Performance Acceleration org and COO org to deliver performance outcomes. Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  1. Take on significant leadership and project management roles to guide EPA teams in leveraging data to inform business strategy. Provide research, analysis, while creating roadmaps to support business and financial objectives. 2. Engage in the design and execution of Enterprise Performance framework elements across the group as needed, showcasing flexibility and autonomy in support of the group's broader mandate, including but not limited to scorecards, reporting, committee/working group deliverables, and goals. 3. Work with cross-functional stakeholders to understand critical performance related business needs and effectively deliver executive and senior leadership on ad hoc and regular requests / deliverables, recommend improvements, and advise on gaps in the business. 4. Participate in select deep dive or other ad-hoc projects to illuminate opportunities, address problems, or otherwise enhance operating performance and results. 5. Develop thoughtful, high-quality analyses and presentations in support of Enterprise Performance Acceleration and broader Enterprise initiatives, including but not limited to executive-level management presentations, business reviews, key findings and recommendations. 6. Engage and disseminate insights regarding industry and competitor practices which may serve to improve strategy, execution, and results across Truist, including aspects of client and teammate experience. 7. Mentor and coach junior talent on the Enterprise Performance Acceleration team. Assists in workflow management and objectives Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s degree or combination of education and relevant work experience required. Advanced degree or professional certification preferred. 2. Ten or more years in Consumer and/or Wholesale Banking and a banking corporate function (HR/Finance/Risk/Tech, etc.). Multiple corporate function role experience preferred. 3. Strong comprehension banking products and coverage models, including Wholesale and Consumer Banking, Payments, and requisite client experiences thereof. 4. Sound presentation skills and ability to translate metrics into understandable business insights. 5. Strong leadership skills: provide direction, lead courageously, influence others and foster teamwork, motivate, coach and develop others while championing change. 6. Strong interpersonal skills and an ability to build relationships, display organizational savvy, leverage networks, and value diversity; drive cross-functional team spread across the enterprise. 7. Executive level communication skills: ability to speak effectively, foster open communication, listen to others and deliver presentations, including persistence and ability to negotiate with and influence executive decisions. 8. Demonstrated ability to grasp and communicate the underlying concepts in complex information and formulate and communicate solutions based on a synthesis of information thereof. Preferred Qualifications: 1. Master’s degree in business management, statistics, business or marketing analytics, mathematics, finance, or other quantitative field, or equivalent education and related training. 2. Technical certifications (e.g. Chartered Financial Analyst (CFA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Financial Risk Manager (FRM). General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

About Truist Financial

Truist Financial Careers

Join the dynamic team at Truist Financial, a leader in the financial services sector, and propel your career to new heights. At Truist Financial, we offer more than just job opportunities; we provide a platform for professional growth and innovation in an environment that values diversity and leadership.

Why Truist Financial?

At Truist Financial, we are committed to building a diverse and inclusive workplace where every team member is empowered to contribute their unique skills and perspectives. We believe that our strength lies in our diversity, and we are dedicated to fostering a culture that embraces the differences that make each of us unique.

Explore a World of Opportunities

Whether you're seeking your first internship or a seasoned professional looking to advance your career, Truist Financial offers a range of employment opportunities across various disciplines. Our team is growing, and we are constantly looking for talented individuals who are eager to make an impact.

Innovate and Lead

Join us and be part of a culture of innovation where your ideas can help shape the future of banking. At Truist Financial, you’ll work alongside industry leaders and have access to cutting-edge resources that foster continuous professional development and innovation.

Develop Your Career

Truist Financial is deeply invested in the career progression of our employees. We offer robust training programs, including leadership development and diversity training, to ensure you have the tools needed to succeed. Our commitment to your growth is reflected in our comprehensive benefits package, designed to support you both professionally and personally.

Networking and Professional Development

Enhance your professional network and connect with like-minded colleagues through our various networking events and community engagement initiatives. At Truist Financial, we believe in the power of connections and the impact they can have on your career.

Join Our Team

Ready to take the next step in your career? Explore the current job openings at Truist Financial. We are hiring across multiple departments, looking for passionate, curious, and innovative individuals to join our team. Check out our available positions and find the one that best matches your skills and interests.

Prepare for Your Interview

Make a great first impression. Visit our Careers page for tips on how to craft a compelling resume and succeed in your interview at Truist Financial. We are excited to see how you can contribute to our team and help us drive the future of banking.

Stay Connected

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Learn more about Truist Financial
Size
50,283 employees
Market Cap
$56.6 billion
Industry
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