Director of People / Sr. Manager

Graza

$100K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of HR experience, focused on full-cycle recruiting and operations
  • Strong organizational skills to manage multiple priorities
  • Excellent communication and interpersonal skills for building trust with teams
  • Preferred experience in a fast-paced or entrepreneurial setting
  • Proficient in HR software like Gusto, Rippling, or BambooHR

Responsibilities

  • Lead full-cycle recruiting across the company, collaborating with managers to define roles and create job descriptions
  • Build proactive talent pipelines and maintain relationships with high-quality candidates
  • Track and improve recruiting metrics as the company scales
  • Manage HRIS, documentation, and benefits administration
  • Ensure compliance with federal and state employment laws
  • Oversee employee onboarding and offboarding processes
  • Champion company culture and embed values into daily operations

Benefits

  • Healthcare coverage including medical, dental, and vision
  • Monthly wellness stipend
  • Paid time off for vacation, sick days, and public holidays
Full Job Description
About the Role

Graza is growing quickly and we're ready to bring on our first dedicated People & Culture leader. We're looking for a hands-on, resourceful, and highly organized HR someone who can build foundational processes, support managers, lead recruiting, and help create an engaging, high-performing culture.

This role is ideal for a strong Senior Manager ready to step into broader ownership or a Director who loves rolling up their sleeves. You will partner directly with the executive team to build a People function that scales with the business.
Key Responsibilities
Talent Acquisition
  • Lead all full-cycle recruiting efforts across the company sourcing; Partner with hiring managers to define roles, craft job descriptions, develop interview plans, and source diverse, high-quality candidates.
  • Build proactive pipelines and nurture relationships with high-quality talent.
  • Track recruiting metrics (time-to-fill, quality-of-hire, conversion) and improve processes as the company grows.
HR Operations, Systems & Compliance
  • Own HRIS, documentation, and benefits administration.
  • Maintain accurate employee records and ensure compliance with federal, state, and NYC employment laws.
  • Own and manage the employee onboarding and offboarding process.
  • Update and strengthen employee handbook, HR policies, and SOPs.
Culture, Engagement & Performance Management
  • Champion Graza's culture and help embed our values into daily ways of working.
  • Design and support engagement programs, recognition initiatives, team events, and feedback processes.
  • Guide leaders through employee relations issues including coaching and corrective action with fairness, discretion, and clarity.


Requirements
  • 5+ years of HR experience, including full-cycle recruiting and HR operations.
  • Strong organizational skills with the ability to balance multiple priorities.
  • Excellent communication and interpersonal skills-able to build trust across teams and levels.
  • Experience in a growing or entrepreneurial environment preferred.
  • Proficiency with HR software (e.g., Gusto, Rippling, BambooHR, Greenhouse, etc.)

Benefits
  • Base salary ranging from
  • Healthcare Coverage (Medical, Dental, and Vision)
  • Monthly wellness stipend
  • Paid time off (Vacation, Sick, and Public Holiday)

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