Overview

We are seeking an experienced Director of Outpatient Services to join and lead our team!

Location: Onsite in Valdosta, Georgia

 

What We Offer

• Relocation Assistance to support your move to the Valdosta area
• Competitive Compensation Package with bonus opportunity
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Generous Paid Time Off, including vacation, holidays, and extended sick leave
• Professional Growth and Career Advancement Opportunities
• Executive Mentorship and Clinical Leadership Support
• Industry-Leading Training and Ongoing Development
• The Opportunity to Build, Lead, and Grow PHP and IOP Services
• A Collaborative, Patient-Centered Culture Focused on Clinical Excellence

About the Role

The Director of Outpatient Services is responsible for the strategic leadership, operational performance, and continued growth of the facility's Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP). This leader will drive clinical excellence, operational efficiency, referral development, patient experience, and financial performance while ensuring the delivery of high-quality, evidence-based care across the behavioral health continuum.

 

The Director will serve as a clinical leader, mentor, and community ambassador, working closely with physicians, clinicians, referral partners, and executive leadership to strengthen program outcomes and expand access to care. This role plays a critical part in ensuring seamless transitions for patients stepping down from inpatient treatment and those requiring a higher level of support than traditional outpatient services can provide. For an innovative and growth-oriented behavioral health leader, this is an exceptional opportunity to make a lasting impact on both the organization and the communities we serve.

Responsibilities

Clinical & Operational Leadership

• Oversee day-to-day operations and clinical program for PHP and IOP services, including occasional facilitation of groups
• Achieve key business objectives including ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes
• Monitor KPIs regularly and adjust operations to meet goals, address barriers, and ensure continuous improvement.
• Serve as a visible leader with internal stakeholders to drive step-down admissions from inpatient units and build advocacy for outpatient care/behavioral health care continuum
• Actively support business development and outreach activities to enhance brand awareness and drive direct admissions.
• Coordinate weekly group assignments and session topics to balance clinician workloads and tailor care to patient cohort needs. Utilize feedback, patient outcome data, and satisfaction surveys to enhance care delivery and program relevance and to ensure services remain accessible and responsive to the needs of the target population.
• Collaborate with divisional and corporate leadership on identifying and implementing strategic growth initiatives, including expansion planning and program development.

Team Development & Supervision

•  Hire, onboard, and retain a high-performing team
•  Provide supervision, training, and mentorship for clinical and support staff, including therapists, counselors, BHAs, and students.

Compliance & Quality Assurance

• Ensure compliance with all relevant licensure, accreditation, regulatory, and contractual obligations (e.g., Joint Commission, CMS, state laws).
• Develop and assist with the development and implementation of policies and procedures.
• Ensure accurate and timely documentation of patient records and services delivered.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Required to be a Master’s or Doctorate-level Licensed Clinician – e.g., LCSW, LMHC, LMFT, PsyD, PhD.
• Minimum of 4 years in behavioral healthcare, including 2+ years of operations and managerial experience.
• Experience with PHP and IOP levels of care strongly preferred. Preference for experience working with acute psychiatric hospital and/or residential SUD treatment providers.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

· Master’s or Doctorate-level Licensed Clinician – e.g., LCSW, LMHC, LMFT, PhD (Clinical, Counseling or Educational Psychology), or PsyD

 

SUPERVISORY REQUIREMENTS: Supervises a team of employees

                                                                                                                                                            

                                                                                                                                                                                               

 

 

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