Director of Operations

Tria Company LLC

$75K — $95K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of multi-unit restaurant leadership experience
  • Experience with Burger King and/or Arby's preferred
  • Track record of surpassing franchise operational metrics
  • Proven ability to enhance profitability and control costs
  • Experienced in building high-performing management teams
  • Strong organizational and leadership skills
  • High integrity and accountability in professional conduct

Responsibilities

  • Lead and mentor District and General Managers
  • Drive guest satisfaction and operational excellence
  • Enhance financial performance across restaurants
  • Ensure compliance with brand standards and food safety
  • Implement new initiatives and operational improvements
  • Identify and act on opportunities for performance enhancement
  • Develop future leadership within management teams

Benefits

  • Competitive compensation based on performance
  • Direct engagement with ownership and upper management
  • Opportunity to influence a well-established brand
  • Culture emphasizing accountability and team development
Full Job Description
QUALIFICATIONS
• Multi-unit restaurant leadership experience required
• Burger King and/or Arby's experience strongly preferred
• Proven success achieving operational metrics above franchise system averages
• Demonstrated ability to improve profitability, sales, labor, food cost, and controllable expenses
• Successful track record of recruiting, developing, and retaining management talent
• Experience building succession plans and leadership bench strength
• Strong organizational, communication, and leadership skills
• High level of integrity, accountability, and professionalism

KEY RESPONSIBILITIES
• Lead, coach, and develop District Managers and General Managers
• Drive operational excellence and guest satisfaction across all restaurants
• Improve financial performance and profitability
• Ensure execution of brand standards, food safety, and operational procedures
• Support implementation of new products, initiatives, and operational programs
• Identify opportunities for improvement and implement practical, measurable solutions
• Build strong management teams and future leaders

WHAT MAKES THIS OPPORTUNITY DIFFERENT
• Competitive compensation based on results and experience
• Direct interaction with ownership and senior leadership
• Opportunity to make a meaningful impact within a well-established organization
• Culture focused on accountability, operational excellence, and people development

We are seeking a hands-on leader who enjoys being in restaurants, developing people, solving problems, and producing measurable results.

If you have a history of outperforming expectations, developing strong teams, and delivering exceptional operational results, we would like to speak with you.

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